Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
uh WOW. i dunno how many times I'll have my orders messed up, but I am done with in person orders. i didn't catch her name, but that older lady they have working is rude as HELL! i am always patient but she talks in such an unfriendly manner. be prepared to get greeted with "what do you want."
this time I asked her to do a split pay process for my order, and all she had to do was get my app code that I held up for her on my phone. she SIGHED and got frustrated and canceled my order. when she tried it again, she got it wrong and told her coworker I was complaining about my points. (i wanted to redeem my app deals. how hard is it to do your job and scan the app?? not hard at all!)
after I explained why my order wasn't right, another worker told me that I couldn't claim a free item. i don't expect free food, but when I have the order loaded up on my app and all you had to do was scan my code and select split payment, I DO expect you to not make me feel bad because you messed up. to send me away with an "it's okay, we'll get it next time" after not giving me half my order is super frustrating!!!
the crew always messes up orders, but that older lady specifically is incredibly rude and has been the one to give me less food than I paid for my last three visits. i won't even say I have bad luck, she's bad at her job. i wish I spoke up for myself this time, but I didn't want to make a big deal in store over missing fries and a frosty. that leaves me to finally drop a review. Wendy's, please hire more competent workers. surely there's better people to put behind that counter.
LM
Lydia Murtha
Mar 20, 2026
1.0
Everytime they forget something. Every. Single time.
SS
Steven Styles
Mar 17, 2026
5.0
The food was amazing breakfast I will go back for more
EH
Emmett Hutchison
Mar 12, 2026
5.0
Very good experience! Very friendly staff! Has become my favorite fast food!
What are the operating hours for the drive-thru at Wendy's on Commercial St in Salem, OR?
The drive-thru is open from 6:30 AM to midnight Monday through Thursday and Sunday, and extended until 1:00 AM on Friday and Saturday.
Does this Wendy's location serve breakfast, and if so, what options are available?
Yes, this location serves breakfast with selections like breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides available.
Can I order Wendy's food online or through an app?
Yes, you can order through the Wendy's app or online at order.wendys.com by selecting this location and placing your order.
What payment methods are accepted at Wendy's on Commercial St?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is there a drive-thru available at this Wendy's location?
Yes, this Wendy's features a drive-thru service open throughout their operating hours.
How can I provide feedback or contact Wendy's at this location?
You can provide feedback via their Customer Care team's Live Chat or message on their contact page, call 888-624-8140, fill out their Customer Satisfaction Survey online, or call the location directly at (503) 362-4031.
Are there any nearby gas stations if I visit Wendy's?
Yes, nearby gas stations include Texaco, Texaco Station Salem, and Chevron, convenient for refueling before or after your meal.
What automotive services are located near Wendy's on Commercial St?
Nearby automotive dealers and services include Valley Lincoln-Mercury, Mercedes-Benz Of Salem, Acura of Salem, Ford Motor Company, Skyline Ford, and Jiffy Lube for oil changes and repairs.
Are there any nearby dining options besides Wendy's?
Yes, GAB Grab A Bite, a food truck and sandwich shop, is in the area offering alternative fast food choices.
What recreational or fitness facilities are near Wendy's on Commercial St?
Nearby you can find Starr Studios Salem School of Dance and Physiq Fitness gym for dance and fitness activities.
Brand Certified Facts from Wendy's
This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 05, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: