Wendy's

3.7
2067 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
641 Lancaster Dr Ne, Salem, OR
97301, United States

Hours

Reviews

3.7
2,067 reviews
5 stars
809
4 stars
523
3 stars
314
2 stars
127
1 star
294

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude and unhelpful staff, particularly during night shifts.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and poorly assembled food.

Food Quality

While some customers praised the food, others reported cold or poorly prepared items, indicating inconsistency in food quality.

Cleanliness

Several reviews mentioned unsanitary conditions, including flies and dirty areas within the restaurant.

Staff Attitude

There were mixed reviews about staff friendliness, with some customers noting positive interactions while others reported sassy or unprofessional behavior.
  • OK
    Oxi Klean
    4 days ago
    1.0
    The rudest staff I've ever dealt with. Waiting for my food for 35 minutes outside while the staff was rude every time they walk the food out to someone else
  • BC
    Benjamin Cotter
    Dec 31, 2025
    4.0
    There breakfast burritos are quite tasty for fast food 😋
  • MR
    Michael Rigsby
    Dec 12, 2025
    5.0
    K love Wendy's stores l can get it right
  • DD
    Derek Dellinger
    Dec 10, 2025
    1.0
    Stop by last night at around 9 PM to get some late dinner for me and my family. The drive-through guy was very rude and impatient. He did not tell us our order total or confirm our order until getting to the window where he told me the order total and after paying, I never received a receipt. No way to confirm if I was charged the right amount or not also, the food looks like it was thrown together by a child. I will not be back at this location nor what I recommended to anyone.
  • BT
    Brandon Tarr
    Dec 2, 2025
    1.0
    How far you've fallen Wendy's. It's never to late to try and do better. I hadn't been to a Wendy's in awhile and this tasted as sad as it looks.

Frequently Asked Questions About Wendy's

Is Lancaster Dr9 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the Wendy's location at 641 Lancaster Dr Ne, Salem, OR?

This Wendy's location is open daily from 6:30 AM to 2:00 AM, including the drive-thru.