Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with incorrect orders, missing items, and inconsistent quality.
Service Quality
While some reviews praised friendly and helpful staff, others noted rude behavior and lack of attention to customer needs.
Food Quality
Feedback on food quality was mixed, with some enjoying the meals while others complained about cold or stale food.
Cleanliness
The restaurant was noted for being clean, but some customers expressed concerns about hygiene and food safety.
Speed of Service
Several customers appreciated the fast service, especially during busy times, although some experienced delays.
MD
Michael Dixon
3 days ago
1.0
Lady who answered the phone was very rude. I just wanted to get breakfast and the doors were locked, even though there sign painted on the window stated 6:30am open for breakfast. It was 7:20am.
R
•Reversed Rivers•
Dec 29, 2025
5.0
Wow. Just.. wow. The nuggets? Juicy. The fries? Well Salted.. so so good, 1140pm workes get a raise!! Best wendys i e ever had
AF
Adam Foulk
Dec 15, 2025
3.0
I didn't get what I ordered, but it was close enough. I ordered a chicken sandwich and a spicy chicken sandwich, what I got was a spicy asiago sandwich and a normal chicken sandwich. At least they got it right to keep tomatoes off, so I thank them for that.
EB
Edmund Butler
Dec 12, 2025
5.0
Love their chili! The person waiting on me was very helpful and personable!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's on Commercial St in Salem, OR?
The drive-thru is open from 6:30 AM to midnight Monday through Thursday and Sunday, and extended until 1:00 AM on Friday and Saturday.
Does this Wendy's location serve breakfast, and if so, what options are available?
Yes, this location serves breakfast with selections like breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides available.
Can I order Wendy's food online or through an app?
Yes, you can order through the Wendy's app or online at order.wendys.com by selecting this location and placing your order.
What payment methods are accepted at Wendy's on Commercial St?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is there a drive-thru available at this Wendy's location?
Yes, this Wendy's features a drive-thru service open throughout their operating hours.
How can I provide feedback or contact Wendy's at this location?
You can provide feedback via their Customer Care team's Live Chat or message on their contact page, call 888-624-8140, fill out their Customer Satisfaction Survey online, or call the location directly at (503) 362-4031.
Are there any nearby gas stations if I visit Wendy's?
Yes, nearby gas stations include Texaco, Texaco Station Salem, and Chevron, convenient for refueling before or after your meal.
What automotive services are located near Wendy's on Commercial St?
Nearby automotive dealers and services include Valley Lincoln-Mercury, Mercedes-Benz Of Salem, Acura of Salem, Ford Motor Company, Skyline Ford, and Jiffy Lube for oil changes and repairs.
Are there any nearby dining options besides Wendy's?
Yes, GAB Grab A Bite, a food truck and sandwich shop, is in the area offering alternative fast food choices.
What recreational or fitness facilities are near Wendy's on Commercial St?
Nearby you can find Starr Studios Salem School of Dance and Physiq Fitness gym for dance and fitness activities.