Wendy's

Reviews

• CB

  Courtney Bivin

  Nov 11, 2025
  1.0
  My first and last time coming here - 10 piece nugget only had 8 stale nuggets, missing a regular nugget, missing a fry, fries we did revive were hard and cold. I was one of two customers.. there were plenty of people working, not sure how my order was so off and so horrible.
• MS

  Mya Sunchez

  Nov 10, 2025
  1.0
  My Wendy’s order was stolen by a dasher
• LR

  Lee Richardson

  Nov 8, 2025
  1.0
  Fries were cold to the touch. Bun was stale and flaky. Food had been sitting out for a long time. Do they not have quality standards at this location? Never going back.
• CH

  Christine Hart

  Oct 19, 2025
  1.0
  The food was cold, I wait 10 mon im drive thru while others went around me! I'm sure someone else's order was messed up! Flunkies!
• TF

  Tiel Fox

  Oct 8, 2025
  5.0
  I get that 5 stars for Wendy's is kinda suspect, but from the perspective of "Yo, I'm hungry man, and I want some burgers!" or "Dang! I'm late and I need to eat breakfast so I don't get hangry around 11!" it's legit 5 of 5. Specifically this location. In fact I'll just say it, I think Salem in general has some of the best Fast Food Artists in the World. But I'll stick to these ones here at Wendy's on South Commercial. I go through here a lot, and even when I can tell there's some drama brewing somewhere in the hierarchy, I get consistently good service, good attitudes, and good quality fast food. And I order from my phone a lot. Which means sometimes I doctor up my Baconator to be like a gigantic Junior Bacon Cheeseburger, or get crazy with the extra pickles, no ketchup, extra mustard, and they get it right. Nobody chucks my bag at me with a look, nobody is having a meltdown because the pattern got broken, no smoke out the windows or nothin'. When they're out of something, they help me out to figure out a substitution. I'm just saying, I've been meaning to say something for awhile, but broh told me he was "terribly sorry" for a 30 second wait at the speaker, and then worked through the trials and tribulations of the Coca-Cola Freestyle machine to get me my Powerade Extra Sour Peach Pucker. With even a couple more "terribly sorries" thrown in, to where I was getting embarrassed, but I wasn't going to lay that on him. So I just said, "no worries at all, man!" and went on my merry way with a smile on my face that wasn't there before. And that was already yesterday, so it matters even more. Although technically I was searching through my Google maps lists and stumbled on my profile and review recommendations requests tab, and this was first on the list and there's no way I'm doing another one today because this was legendary, but hey. Boom. Lucky days or whatever. Do yourself a favor and get some Wendy's at this joint if you're hemming and hawing over where to get that satisfaction. Consistent. That's important, and impressive, because there's been quite a bit of turnover and it's still good. Must be a good manager, too. Nice work.

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