Taco Bell

3.7
1703 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 565 Lancaster Dr SE in Salem. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
565 Lancaster Dr SE, Salem, OR
97301, United States

Hours

Reviews

3.7
1,703 reviews
5 stars
639
4 stars
445
3 stars
306
2 stars
127
1 star
186

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food being served.

Customer Service

Feedback on staff behavior was mixed; while some praised friendly service, others noted rudeness and poor responsiveness.

Food Quality

Several reviews highlighted concerns about food freshness and quality, with reports of stale or poorly prepared items.

Cleanliness

Multiple customers mentioned unsanitary conditions in the restaurant, including dirty restrooms and food preparation areas.

Service Speed

Customers frequently complained about long wait times, particularly during late-night hours.
  • BC
    Brandon Chretien
    3 days ago
    1.0
    This is absolutely the worst experience here. They don't know how to make anything. My crunchwrap is actually a soft wrap and forgot my chips for the nachos. Also my order should have had tacos but didn't. I have know idea why but this city is the worst. I've ordered taco bell in about 3 dozen cities and this by far is the worst.
  • KS
    K S
    Nov 14, 2025
    1.0
    Drinks taste like mold. Went inside to pee and the bathroom is like a horror movie, can’t imagine what the kitchen looks like. Health code violations all around.
  • KK
    karlen kay
    Nov 13, 2025
    3.0
    I went through the drive view to get dinner. Person working the drive through was helpful. The menu was such small print I could very see the words. From the time arrived and getting to the menu I must of sat 20 minutes to place my order, then had to wait about another 15 minutes to get my order. The food was OK, my chiplia was slightly warm the burrito was slightly warm the taco was the only thing that tasted fresh.
  • KB
    KaEllin Brown
    Nov 2, 2025
    3.0
    The tacos had no consistency to the amount of food in each of them. There were were four tacos all together. Some had a lot of meat. Some had hardly any meat and a lot of lettuce. They just tore off today.
  • RL
    rhion lane
    Oct 18, 2025
    2.0
    I love Taco Bell, do not get me wrong, tonight may have just been a bad night for this location. We pulled up to the drive thru and ordered a few things of large nacho fries and a burrito. Got to the window and at first they offered us a free item for waiting, which was greatly appreciated. They then asked us a bit later while still at the window if we were okay with just two orders of nacho fries and two tacos instead of the third order. We had specifically ordered the three for a reason, so we didn’t really want to substitute it out, especially for something that is nowhere near similar to nacho fries. Waited a bit, got our food, and got home to discover that they had buried three very poorly made nacho fries in the bottom of the bag. We ordered large, and all three were halfway full, if that. Pretty sure they divided up the two nacho fries they originally had into three containers in order to get us out of the drive thru. We also didn’t get the first taco we were initially promised, but we at least got the burrito we ordered. Probably going to try a different location for the foreseeable future or just take a break from Taco Bell as a whole for a while. Photos were taken once we fully checked our order, not even having left the car yet before entering our home. We should’ve checked before we left the store, that’s on us unfortunately.

Frequently Asked Questions About Taco Bell

What are the regular opening hours of Taco Bell at 565 Lancaster Dr SE?

Taco Bell is open from 7:00 AM to 3:00 AM Monday through Thursday and Sunday, and from 7:00 AM to 4:00 AM on Friday and Saturday.

Does this Taco Bell have a drive-through service?

Yes, the Taco Bell at 565 Lancaster Dr SE offers drive-through service during its regular hours.