Taco Bell

3.4
1522 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 3455 Commercial St SE in Salem. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
3455 Commercial St SE, Salem, OR
97302, United States

Hours

Reviews

3.4
1,522 reviews
5 stars
495
4 stars
357
3 stars
253
2 stars
137
1 star
280

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely long wait times, poor service, and unprofessional behavior from staff.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food.

Food Quality

Customers expressed dissatisfaction with the quality of food, mentioning issues like cold items, lack of ingredients, and poor preparation.

Staff Attitude

While some customers praised friendly staff, many others reported rude or indifferent attitudes from employees.

Cleanliness

Several reviews noted that the restaurant was dirty and poorly maintained, contributing to a negative dining experience.
  • JS
    John Smith
    Oct 26, 2025
    1.0
    Absolutely abysmal service in the drive-through on October 25 between 10 and 11 PM. I waited exactly 58 minutes to receive my order, absolutely unacceptable. When I finally got to the window, it took 11 minutes to receive my order. I witnessed two employees standing around, not doing anything using their cell phones. Totally unacceptable and infuriating, wasted an hour of my life at this sad establishment. Schedule more people or close if your service will be so terrible. However, I have to admit the one person that was actually working was very friendly and seemed to know what they were doing. Too bad all the other employees were too busy staring at their cell phones.
  • GW
    Gabe Welton
    Oct 23, 2025
    1.0
    First and foremost the amount of bad reviews for this Taco Bell and not ONE single reply from anybody or anything…I have been in the drive through for 50 minutes now, I’m still a car back from the order box and employees are cleaning and leaving work..Not to mention taking videos of the backed up drive through as they leave the building. Management here is lacking to say the least, where are the employees to accommodate the business, why are drive through times 50 minutes and longer?
  • MS
    Mason S
    Oct 18, 2025
    1.0
    I just made myself a google account because I think it’s so important to let yall know how awful this place is. SAVE YOUR TIME AND YOUR MONEY. GO SUPPORT ANOTHER BUSINESS. Not only did I wait about 20 minutes for an order I placed ahead of time, but they literally forgot half of the items I ordered. No chips and cheese, no 5-layer beefy burrito, no cheesy Gordita crunch. I was almost pleasantly surprised to even get my correct drink. Not so great looking guy working in the front gave me an attitude every time I checked on my order; which was twice over the course of about 20-25 minutes. So it takes you guys almost half an hour to roll together a few tacos but also you mysteriously forget multiple items? I will never go back here and quite honestly I’m poor enough that I’m genuinely upset about that 10 dollars gone to waste on food I never even got. I wouldn’t have ever ordered here if I knew they weren’t going to do their jobs well.
  • RR
    R.L
    Oct 13, 2025
    1.0
    Jake working the window on 10/13 is unprofessional, rude, and hung out the window screaming have a nice day after he couldn't find my order and I didn't have time to sit there. So, I think Jake whether it be Jake from the window or Jake not from the window because he didn't really want to give me his name when I called all he would say is oh we're all named Jake. It should probably have some retraining
  • JD
    Jessica Doll
    Oct 11, 2025
    2.0
    Of course the one day im craving soft tacos… I go to Taco Bell and Normally this is my go to location. Buttttt…. Since the remodel it’s terrible. They almost forgot my drink, then finally handed it to me dripping wet. Like you can’t just wipe it real fast? So I asked for napkins and took care of that. Then get home to find out some of my stuff is missing. Little stuff like cheese. But what are chips and cheese without the cheese?!? Exactly! Plus the “ground beef” taste funny. Also my drink Mountain Dew was off. Won’t be going back for awhile. :(

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on Commercial St SE in Salem?

The drive-through is open from 7:00 AM to 6:30 PM on Mondays, and from 7:00 AM to midnight Tuesday through Sunday.

Can I order Taco Bell online for pickup or delivery?

Yes, you can order ahead online or through the mobile app for pickup or delivery at this Taco Bell location.