Taco Bell

3.2
302 reviews
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Business Details

4220 Brooklake Rd NE, Salem, OR
97303, United States
(503) 393-2625
https://locations.tacobell.com/or/salem/4220-brooklake-rd-ne.html

About

Take Out RestaurantVegetarian RestaurantMexican RestaurantBreakfast RestaurantFast Food Restaurant
Find your nearby Taco Bell at 4220 Brooklake Rd NE in Salem. We're serving all your favorite menu items, from classic burritos and tacos, to new favorites like the $5 Double Stacked Tacos Box, Crunchwrap Supreme, Fiesta Taco Salad, and Chalupa Supreme. So come inside, or visit our drive-thru. You can also order online and skip our line inside.

Details

  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • BreakfastAvailable

Location

Taco Bell
4220 Brooklake Rd NE, Salem, OR
97303, United States

Hours

Reviews

3.2
302 reviews
5 stars
104
4 stars
51
3 stars
37
2 stars
18
1 star
92

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, such as stale items, incorrect ingredients, and food safety concerns.

Cleanliness

The restaurant was often noted as dirty, with unclean tables and floors, contributing to a negative dining experience.

Staff Attitude

While some staff were praised for their friendliness, many reviews mentioned a lack of professionalism and urgency among employees.

Order Accuracy

A significant number of customers experienced issues with their orders being incorrect or incomplete.
  • TT
    Tabitha
    2 days ago
    1.0
    I had an incredibly horrible experience at this Taco Bell last night. The food was stale, and my tacos were falling apart—absolutely not fit for sale. When I tried to get help, I was ignored for an incredibly long time. I asked for a manager, and despite being told one would come, no one appeared. Eventually, they did process a refund, but it was only after a long wait and repeated neglect. The lack of customer service was unacceptable. I feel for the drive-thru customers who won’t realize the quality until it’s too late. This location definitely needs corporate attention. I won’t be returning.
  • RR
    Rob
    Nov 14, 2025
    1.0
    When you finish a customer order, tell them. Why ask my name if you aren't going to tell me my order is ready. The staff was casual, no sense of urgency. Also it's nice to be thanked for spending my money at an establishment. But not here. It felt like they didn't want me there.
  • WM
    William Martus
    Sep 21, 2025
    2.0
    Took like 35 mins for them to make two items
  • BM
    Brandon Mathers
    Sep 8, 2025
    1.0
    Will not be back. Every part of this place is bad. Retrain all your staff
  • EH
    eric hull
    Aug 31, 2025
    1.0
    The service was absolutely horrible except the young man behind the register. They made my food wrong, and I asked for new food and got glares from the back staff. Apparently asking them to redo their job the messed up the first time means they can shoot rude glances and be rude to you.
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Frequently Asked Questions About Taco Bell

What are the operating hours of Taco Bell at 4220 Brooklake Rd NE, Salem?

Taco Bell at 4220 Brooklake Rd NE in Salem is open 24 hours every day, including weekends and holidays.

Does this Taco Bell location have a drive-thru and what are its hours?

Yes, this Taco Bell has a drive-thru open 24 hours daily.