Subway

Reviews

• ED

  Ed Dugan

  Nov 3, 2025
  1.0
  I went in just after 11:50 to pick up my order I made about 30-40 minutes earlier through the app. There was one woman behind the counter with long bloomed hair in a ponytail. She was helping a customer. Another woman with medium length curly dark hair. She walked in and I got her attention and just asked if she could check my order. She very rudely told me that she just got here and there were other people waiting. I asked if I could cancel it and she said I needed to do it through the app. I went outside and there was no way to do it on the app. She was adamant that she had no way to do it. I went back in and asked for the corporate number so I could cancel it and she said she just voided it. So she could do it. As I was walking out she yelled how she guesses these people in line don’t matter. I told her I ordered 45 minutes ago and she provided the worst customer service experience I have ever had. She spent a lot of time complaining how two people quit on her. Honestly people quit because of her attitude. People don’t quit jobs, they quit people. I have worked in Customer Service for over 2 decade and I have never been or seen someone treated this way. I will no longer frequent any Subways.
• OS

  Oleksandra Synytsia

  Oct 9, 2025
  1.0
  Don't go here, the management is awful.
• BB

  Bella Blu

  Oct 5, 2025
  1.0
  I went in with my sister today and the service was so bad we actually had to walk out of the subway the lady was rude had attitude she did an online order before helping the people in the store she barley changed her gloves and when a guy came in for his online order she stopped making one of our sandwiches and gave him his order but she comes back n starts touching our sandwich with the same gloves and my sister had to quote literally ask her if she was going to change her gloves and she rolled her eyes n goes n tries to change them so we had to walk out as well as she left the bread and all the food open the veggies the meat she had the veggies open the whole time when she was doing the bread and the meat she didn’t close not one thing there was literally flies getting in and touching the bread and the veggies and the meat it was disturbing I think her name started with an a and my sister called n said she will be calling her manager tomorrow she just had a bad attitude and was rude and I had called just now to ask for her name and she said she can not give it to me and I don’t quite understand why I also told her I will be calling her manager tomorrow this lady is so bad at her job she is slow and rude and she is unsanitary she needs to be fired and as her looks did not meet the standard requirements as her hair was all napy and gross looking and once again she barley even changed her gloves we had to leave we could not get food from this place
• HR

  Heather Read

  Sep 28, 2025
  5.0
  Matthew was an amazing worker. He is why I will go to this subway. Thanks Matthew!
• DF

  Dale Fitzgerald

  Sep 19, 2025
  1.0
  Couldn't even give it one star. Tried to order the steak and guacamole sandwich which was even difficult due to employee with an attitude. Mad to be at work im guessing. Then I couldn't have guacamole cuz it was still frozen. (So much for advertisement saying always fresh...lol)Then she pretty much threw the steak on all mad at something apparently. Just let her off the hook and told her to forget it and walked out. Obviously I annoyed her for wanting a sandwich.

Frequently Asked Questions About Subway