Subway

3.8
256 reviews
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Business Details

5765 Commercial Street, Salem, OR
97306, United States
(503) 364-2991
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Salem Subway® Restaurant at 5765 Commercial Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
5765 Commercial Street, Salem, OR
97306, United States

Hours

Reviews

3.8
256 reviews
5 stars
123
4 stars
62
3 stars
17
2 stars
13
1 star
41

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Shayla received numerous compliments for her exceptional customer service, even while being overwhelmed and working alone.

Service Speed

Customers frequently reported long wait times, especially at the drive-thru, with some waiting over 20 minutes without being acknowledged.

Food Quality

While some customers enjoyed their sandwiches, there were multiple complaints about incorrect orders, poor portion sizes, and unsatisfactory food quality.

Cleanliness and Conditions

Several reviews highlighted cleanliness issues, including flies in the restaurant and unsanitary conditions, which negatively impacted customer experiences.

Management Issues

Customers expressed frustration with management practices, including understaffing and poor handling of customer complaints.
  • SK
    sydnie kling
    Oct 26, 2025
    4.0
    shayla is such a welcoming person the second you walk through the door! she was the only person working and was overwhelmed, but you can tell she really does care about everyone having a positive experience at this location. really disappointing that management would leave an employee alone for hours. she was amazing with my friends and i!
  • GO
    Gwyn Orton
    Oct 26, 2025
    4.0
    Shayla was the one who served me and she was amazing! She was the only one in the store and still had a great attitude when serving customers inside and outside in the drive thru. She has been alone for 3 hrs with no bathroom break but still was very attentive to her customers even while being in a overwhelming position!
  • AW
    Allyssa Wymer
    Oct 26, 2025
    4.0
    Shayla was amazing! She was the only person in the store, despite there being customers inside and in the drive thru. She was completely overwhelmed and hadn’t had a break to use the restroom or anything in three hours, but she was so kind and helpful for my friends and I.
  • DC
    David Chastain
    Oct 19, 2025
    4.0
    Ordered a foot long turkey and ham with provolone, and a turkey sandwich. It was Saturday about 8pm and it was swamped. Service was good.
  • BD
    Bigman Dan
    Oct 17, 2025
    4.0
    It was ok it's what you would expect nothing special to make it stand out
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Frequently Asked Questions About Subway

Where is Subway located in Salem?

Subway is located at 5765 Commercial Street, Salem, OR 97306.

What are the operating hours of Subway at 5765 Commercial Street?

Subway is open every day from 8:30 AM to 11:00 PM.