Subway

3.4
136 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Salem Subway® Restaurant at 1531 Hawthorne Ave NE brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1531 Hawthorne Ave NE, Salem, OR
97301, United States

Hours

Reviews

3.4
136 reviews
5 stars
59
4 stars
20
3 stars
12
2 stars
9
1 star
36

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times and understaffing, leading to frustration and poor service experiences.

Staff Performance

While some employees received praise for their friendliness and helpfulness, others were criticized for poor attitudes and lack of professionalism.

Food Quality

Several reviews mentioned issues with food preparation, including incorrect orders, lack of fresh ingredients, and unsanitary conditions.

Cleanliness

The cleanliness of the restaurant was noted positively by some, but there were also complaints about unsanitary practices and unclean facilities.
  • NM
    nevaeh martinmaas
    Jan 3, 2026
    1.0
    Came here at 9:40 and the lady working had already locked the doors even though they are supposed to be open for another 20 minutes
  • SB
    Stephanie Bingham
    Sep 29, 2025
    5.0
    Dudes with the Beards win! They were so helpful and patient with my kid, made it fun, and just smiles all around! Thank you guys again!
  • MB
    Megan Bogan-Libercajt
    Aug 9, 2025
    5.0
    We absolutely love this Subway, I can't remember her name, but I think she's the daytime manager. She's absolutely phenomenal! Next time I want subway, I may go out of my way to go to this specific location located on Hawthorne
  • NE
    Neri Escobar
    Aug 7, 2025
    3.0
    Ive been here 5 times and every time they make me waste my entire 30 minute lunch waiting for food. They are understaffed.
  • HZ
    Holly Zell
    Feb 24, 2024
    1.0
    Whoever owns this subway seemingly refuses to staff the restaurant correctly. One single person working Saturday at noon is a recipe for disaster. I have to imagine the staff are completely overwhelmed and stressed. They’re doing their best but it is impossible to keep up being so understaffed. Every time I order from here it’s at least 15-20 minutes late. Won’t be going here anymore.

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Salem?

The Subway restaurant is located at 1531 Hawthorne Ave NE in the Market Square Shopping Center, Marion neighborhood of Salem, OR 97301.

What are the operating hours for the Subway at Market Square Shopping Center?

Subway is open Monday to Friday from 7:00 AM to 10:00 PM, Saturday from 8:00 AM to 10:00 PM, and Sunday from 9:00 AM to 10:00 PM.