Subway

3.4
467 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Salem Subway® Restaurant at 4612 Portland Road NE brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
4612 Portland Road NE, Salem, OR
97305, United States

Hours

Reviews

3.4
467 reviews
5 stars
188
4 stars
81
3 stars
45
2 stars
23
1 star
130

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, missing ingredients, and poorly made sandwiches.

Service Speed

Many reviews highlighted slow service, particularly during late-night hours, with long wait times in both drive-thru and in-store.

Staff Performance

While some employees received praise for their friendliness and efficiency, others were criticized for rudeness and lack of professionalism.

Food Quality

Customers expressed dissatisfaction with the quality of food, including burnt items and poor ingredient freshness.

Management Issues

Several reviews pointed to poor management practices, including understaffing and inadequate training, leading to a frustrating customer experience.
  • KK
    Kathleen Knauf
    Nov 15, 2025
    5.0
    I always get good seevice at this Subway. Abs today I want to give a huge shout out to Heather who works around lunch time. She is always friendly, makes great sandwiches, and won't always take a tip. She's a winner!
  • AA
    Alisha Anderson
    Oct 17, 2025
    1.0
    Waited almost 15 minutes in the drive thru after paying and then the order wasn't correct. 3 sandwiches and each one has an error; wrong bread, missing veggies and missing sauces. Very frustrating!
  • JB
    Johnnie Browe
    Sep 28, 2025
    1.0
    Not sure why I keep giving subway chances. This one did not get my order right at all. Gave me the wrong cookies and could not even toast my sub when I asked. Like my sub is not even good not being toasted. Such a waste of money 😒.
  • AV
    Ana Vargas
    Sep 13, 2025
    5.0
    I just wanted to give a huge shoutout to Jordan who works nights!! I’m an Uber eats driver and someone took a customers food (I’m assuming ) and 5 other drivers came to pick it up but she remade it for me! Got a huge tip for it so I’m ver greatful to her
  • SN
    Sondra Neighbors
    Aug 29, 2025
    5.0
    Wow! What a crazy way to order a sandwich. Drive through definitely is going to take some getting used to

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 4612 Portland Road NE, Salem, OR 97305, in the Marion sublocality.

What types of meals does this Subway serve?

This Subway serves breakfast, lunch, and dinner.