Subway

3.4
469 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Salem Subway® Restaurant at 4612 Portland Road NE brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
4612 Portland Road NE, Salem, OR
97305, United States

Hours

Reviews

3.4
469 reviews
5 stars
188
4 stars
81
3 stars
45
2 stars
23
1 star
132

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.

Employee Performance

While some employees received praise for their friendliness and efficiency, others were criticized for poor customer service and lack of training.

Food Quality

Many customers expressed dissatisfaction with the quality of food, citing issues like incorrect ingredients, burnt items, and overall poor preparation.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly in the drive-thru area and with food handling practices.

Management Issues

There were complaints about poor management, including understaffing and lack of proper training for employees.
  • LO
    landon ortiz
    Dec 3, 2025
    1.0
    My toppings were based off of how much I tipped my order of two footlongs consisted mostly the bread
  • KK
    Kathleen Knauf
    Nov 15, 2025
    5.0
    I always get good seevice at this Subway. Abs today I want to give a huge shout out to Heather who works around lunch time. She is always friendly, makes great sandwiches, and won't always take a tip. She's a winner!
  • AA
    Alisha Anderson
    Oct 17, 2025
    1.0
    Waited almost 15 minutes in the drive thru after paying and then the order wasn't correct. 3 sandwiches and each one has an error; wrong bread, missing veggies and missing sauces. Very frustrating!
  • JB
    Johnnie Browe
    Sep 28, 2025
    1.0
    Not sure why I keep giving subway chances. This one did not get my order right at all. Gave me the wrong cookies and could not even toast my sub when I asked. Like my sub is not even good not being toasted. Such a waste of money 😒.
  • AV
    Ana Vargas
    Sep 13, 2025
    5.0
    I just wanted to give a huge shoutout to Jordan who works nights!! I’m an Uber eats driver and someone took a customers food (I’m assuming ) and 5 other drivers came to pick it up but she remade it for me! Got a huge tip for it so I’m ver greatful to her

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 4612 Portland Road NE, Salem, OR 97305, in the Marion sublocality.

What types of meals does this Subway serve?

This Subway serves breakfast, lunch, and dinner.