Pizza Hut

Reviews

• JM

  Jesse Macias

  Nov 7, 2025
  1.0
  The pizza was terrible... I don't know if it would have been better had it been hot but wow, no thanks.
• KA

  Kelcee Ashley

  Oct 26, 2025
  1.0
  This location is the worst. I placed an order in February that was completely wrong on top of being cold and looked like it had been dropped on the ground. When I called to complain the female I spoke with claimed to be the manager and said she couldn't issue a refund only a credit onto my account to use in the future. Now, 8 months later I place a carry out order (I've delayed ordering here for so long because of the bad experience last time) and select pay in store so I can have the credit applied. When the woman comes to the counter I explain to her the situation and she makes several comments about how "weird" it is I dont have a credit in my account and that she is the only female manager. This essentially means a. She's accusing me of lying about the credit on my account and b. She lied to me back in February about adding the credit to my account because she insists she's the only female manager. I was very calm snd respectful even pulled up my email with my last order and she begrudgingly credited me the 19 dollars on my 28 dollar order. It's not like I was asking for 100+ dollars. The service is horrible and they are very rude and the food isnt even good quality. Save yourself the energy and money and order ANYWHERE else.
• VV

  vluih

  Oct 19, 2025
  1.0
  The worst experience i have ever had with food in my life. To say I am over reacting would be blatantly wrong. I am not able to fully express just the magnitude of disappointment and resentment for the workers there. I felt disrespect as soon as i walked in the door and one of the workers giggled while looking at my sister who is a little overweight, i then asked them why they were laughing and they couldn’t answer but would continuously would take glances at my sister and then look back at each other. The staff is beyond rude here and i walked out after that happened. Disgusting customer service and I would recommend NOT going here. For anyone reading this dominoes is ten times better and across the street, save yourself some time and lack of b.s and just go there.
• VV

  vi

  Oct 19, 2025
  1.0
  I honestly don’t even know where to begin. The experience I had here was deeply upsetting and completely unacceptable. Several employees made rude and offensive comments about my appearance, including remarks about how “ghetto” I looked. As a Black woman, I was humiliated, isolated, and shocked that a place I have supported for years could allow such disrespectful and discriminatory behavior. To make matters worse, the condition of the restaurant was appalling. The floor tiles were filthy and cracked, the equipment in the back appeared rusty and neglected, and I even noticed a few dead cockroaches around the place. It genuinely looked like this place hadn’t been properly cleaned or maintained in years. When I finally received my pizza, it was undercooked, greasy, and had an awful smell, almost like spoiled cheese. It’s honestly concerning that this establishment continues to operate and pass inspections under these conditions. I would strongly advise anyone to avoid this location altogether. If you want decent service, clean facilities, and food that’s safe to eat, you’re much better off ordering from the Pizza Hut on Lancaster Dr NE in Salem.
• SA

  Sean Astorquia

  Sep 8, 2025
  1.0
  Pizza was poor quality, crust was tuff and hard to eat. Definitely NOT fresh pizza. I called to see if this west Salem restaurant would make it right with me or at least say something customer service wise. Nope. 👎🏻 Never will I ever spend my hard earned money hear! Just trying to give myself a night off of cooking for my family Vary disappointing

Frequently Asked Questions About Pizza Hut