Panera Bread

4.0
911 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains
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Business Details

2825 Commercial Street SE, Salem, OR
97302, United States
(503) 362-3404
https://www.panerabread.com/en-us/cafe/locations/or/salem/2825-commercial-street-se
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About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Salem is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
2825 Commercial Street SE, Salem, OR
97302, United States

Hours

Reviews

4.0
911 reviews
5 stars
463
4 stars
224
3 stars
107
2 stars
33
1 star
84

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times, incorrect orders, and untrained staff.

Food Quality

While some customers enjoyed the food, many expressed disappointment with portion sizes, freshness, and consistency.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in the bathrooms and dining areas.

Pricing Concerns

Many customers felt that the prices were too high for the quality and portion sizes of the food.

Positive Staff Interactions

Despite the issues, some customers praised specific staff members for their friendliness and helpfulness.
  • KW
    K W
    Nov 11, 2025
    1.0
    Slow. Very, very slow.
  • SK
    Samantha Krumbein
    Oct 30, 2025
    3.0
    I ordered the group portion of the tomato soup. It’s my favorite. The grocery store was all out for of the Safeway Signature Select Tomato Bisque soup as well as the Panera brand tomato soup which are my favorite. I ordered the group portion instead from Panera. The web site said it serves 4 so I assumed it would be plenty because we area family of three. When they delivered I knew I had been scammed. It was barely enough to feed 2 let alone 4. I went hungry tonight so the kids could eat. Very disappointed. And feel r $24 to boot. Definitely need t worth it!
  • SS
    SavingGrace
    Oct 10, 2025
    3.0
    Soooooo expensive for what is served. Especially considering you ordered a counter and then pick up your own food and clean up your own food yourself. $9 for half a sandwich with 1 piece of cheese, 1/4c of meat and mayo? I feel taken
  • AH
    ann hodges
    Oct 3, 2025
    3.0
    I recently joined the Panera sip club and I love it! But the service at the commercial location is very lacking I've been in the store 3 days in a row the bathrooms are dirty they're out of toilet paper. The Lancaster location however is very clean and efficient. I love Panera and I will continue the sip club but I will do it at the Lancaster location.
  • RL
    Ruth Lord
    Aug 15, 2025
    5.0
    I’ve been getting their chicken walnut sandwich and it’s sooooo good! Also brought my boys home a cookie and they loved it. I’m never disappointed. The price is a bit high but the quality makes up for it.
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Frequently Asked Questions About Panera Bread

Does Panera Bread in Salem accept reservations?

No, Panera Bread in Salem does not accept reservations.

What are the operating hours for Panera Bread in Salem?

Panera Bread in Salem is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.