Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
2,364 reviews
5 stars
647
4 stars
463
3 stars
477
2 stars
234
1 star
543
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.
Food Quality
Many reviews mentioned that the food was often cold, poorly prepared, or incorrect, leading to dissatisfaction.
Cleanliness
Numerous customers noted that the restaurant was dirty, with unclean tables and floors, contributing to a negative dining experience.
Customer Service
Several reviews highlighted rude or unhelpful staff, with complaints about poor management and lack of training among employees.
Inconsistency
While some customers had positive experiences, many others reported frequent mistakes with orders and inconsistent food quality.
- CHCassandra HernandezNov 15, 20251.0Time and time again they get the order wrong. We understand it’s fast food so the order may not be perfect but the service is so bad here we only ever order a happy meal anymore. The last few months, they can’t even get that right. If you can, just go to a different McDonald’s.
- JJJayNov 3, 20251.09/10 times your order will be wrong, employees are rude, and the place is filthy. Don’t go here
- JGJosh GobelNov 3, 20251.0Took 20 minutes to get a McFlurry and a mcchicken. Watched workers stand around, get drinks, hang out. Bunch of kids with no oversight. Terrible
- RBRebecca Attenberger (Becky)Nov 1, 20251.0It takes to long to get your food and the nuggets was not good. 🤮
- LWLee WiseOct 30, 20255.0I come here after work almost every morning for breakfast and they are very consistent and honestly one of the fastest McDonald’s I’ve been to, giving them 5 stars all around because then 3.2 rating isn’t warranted imo.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 570 Wallace Rd NW, Salem?
McDonald's is open 24 hours a day, 7 days a week, including delivery and drive-thru services.
Does McDonald's offer delivery and pickup services?
Yes, McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Can I order McDonald's food via a mobile app?
Yes, you can order through the McDonald's App available on iOS and Android, or via their online ordering links.
What payment options are accepted at McDonald's Salem location?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a drive-thru available at this McDonald's?
Yes, the McDonald's at 570 Wallace Rd NW has a drive-thru open 24/7.
What types of food does this McDonald's serve?
McDonald's serves a variety of menu options including breakfast, burgers, sandwiches, coffee, ice cream, yogurt, and fast food items.
Are there any coffee shops near McDonald's at Wallace Rd NW?
Yes, Dutch Bros Coffee is a nearby coffee shop where you can get specialty drinks before or after your McDonald's visit.
What other fast food restaurants are close to McDonald's on Wallace Rd NW?
Nearby fast food options include Hawaiian Time, Pizza Hut, Subway, Taco Bell, Panda Express, and Victorico's Mexican Food.
Is there a convenience store near McDonald's for quick shopping?
Yes, Circle K and Porter’s Brew’s are convenience stores close to McDonald's for snacks, drinks, or essentials.
What nearby facilities can customers visit around McDonald's at 570 Wallace Rd NW?
Customers can access services like SwiftCare LLC emergency room, Oregon State Credit Union, Sherwin-Williams hardware, and nearby landmarks such as West Salem Bridge and Wallace Park Apartments.