Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
2,332 reviews
5 stars
683
4 stars
454
3 stars
449
2 stars
229
1 star
517
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including rude staff and incorrect orders, leading to frustration.
Order Accuracy
Many reviews highlighted issues with order accuracy, with customers frequently receiving incorrect items or missing components.
Food Quality
While some customers enjoyed the food, others noted that it was often cold or stale, and there were complaints about the preparation of items.
Long Wait Times
Several customers experienced long wait times in both the drive-thru and for curbside orders, contributing to dissatisfaction.
Staff Training
There were multiple mentions of inadequate staff training, resulting in mistakes and poor customer interactions.
- JFJohn FaireNov 10, 20252.0Pop Quiz: 12 cars in line at drive-thru, 1 person in line at counter. Who is served first? DO NOT GO INSIDE TO ORDER YOUR FOOD UNDER ANY CIRCUMSTANCES, if you want your food in less than 15 minutes.
- DSDarrell StrandNov 9, 20255.0I just go there for the turnovers only.
- EDEric DOct 29, 20251.0I am so tired of getting a #1 breakfast meal and instead of getting coffee, I just want water. They charge me 50 cents every time! How much is a small coffee??? What are you saving when I don't want the coffee??? STOP CHARGING FOR WATER!!!! On top of that the Mexican manager, she is really rude about this.. Avoiding this place, you should also.. Worst experience ever..
- DADanny AldersonOct 25, 20255.0No complaints really. Other then the horrid parking lot. But I'm used to it.
- NRNicholas ReadOct 25, 20251.0Do they not train the workers how to use the drive thru screen and speakers? They straight up tried to take my order thru the speaker in the other lane, then when they finally got switched over to mine, they started putting my order on the wrong screen. It’s almost laughable. Oh and then they gave me attitude when I let them know about it. My iced coffee was melted because they took 20 minutes to get thru a 3 car line of orders.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 5090 Commercial St SE in Salem, OR?
McDonald's at this location is open 24 hours a day, 7 days a week.
Does this McDonald's offer delivery services, and what are the delivery hours?
Yes, McDonald's offers delivery with services including curbside pickup, delivery, same-day delivery, and no-contact delivery available 24/7.
Is there a drive-through available at this McDonald's, and what are its hours?
Yes, there is a drive-through that operates 24 hours a day, 7 days a week.
What mobile apps can I use to order from this McDonald's location?
You can order using the McDonald's app available on the Apple App Store and Google Play Store.
What payment options are accepted at McDonald's on Commercial St SE?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where can I view the full menu or place an online order for this McDonald's?
You can view the full menu at https://www.mcdonalds.com/us/en-us/full-menu.html and place orders online at https://mcdonalds.smart.link/mjuu1ggdi or https://mcdonalds.order.online/business/-5579.
What are some nearby coffee shops to McDonald's at Commercial St SE?
Dutch Bros Coffee, located nearby, is a convenient coffee shop where you can grab a drink before or after visiting McDonald's.
Are there fitness centers near this McDonald's location?
Yes, Inspirations Fitness and FLEX Fitness gyms are close by, offering options if you want to work out before or after your meal.
Can you recommend some nearby dining options besides McDonald's?
Nearby dining options include Lanxang Lao Thai Cuisine for Thai food, Applebee's Grill + Bar for American fare, and Sammie's Pub and Lotto South for a casual bar experience.
Are there any nearby places where I can withdraw cash or use an ATM?
Yes, there are ATMs nearby including the Chase ATM and the CoinFlip Bitcoin ATM - Rocket #5466.