McDonald's

3.2
2345 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5090 Commercial St SE, Salem, OR
97306, United States

Hours

Reviews

3.2
2,345 reviews
5 stars
689
4 stars
457
3 stars
449
2 stars
230
1 star
520

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, leading to a negative dining experience.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor attention to detail.

Wait Times

Customers frequently complained about long wait times, both in the drive-thru and for curbside orders.

Food Quality

While some customers enjoyed the food, there were complaints about cold or poorly prepared items.

Cleanliness

A few reviews praised the cleanliness of the location, contrasting with the overall negative feedback.
  • SS
    Shauray Sharma
    Jan 4, 2026
    5.0
    Ppl working at 2AM in the morning are amazing. Didn’t forget anything, gave me everything I wanted and excellent service. Also gave me extra stuff…
  • SM
    sabrina mccaskill
    Dec 29, 2025
    1.0
    everytime i order from here something is always wrong. Rather it’s the food quality or a missing item. something has got to change here
  • JM
    Jacob McLaughlin
    Dec 17, 2025
    3.0
    Took forever to bring me out my curbside pick up order
  • AB
    Ashley Wolff Blanchard
    Dec 12, 2025
    5.0
    It's a McDonald's. Exactly what you'd expect. I stopped there on a late night drive passing through, and got my food quickly, from polite staff.
  • DJ
    Daironie John
    Nov 25, 2025
    1.0
    If I could give no star at all, I would do that but I had no option. This location is the WORSE amongst all the McDonalds here in Salem and Keizer. Every time I come here, the service is awful. Rude employees, no customer care, and a bad attitude all around. Always disappointing. I hope for a change everytime I come here but This location needs a major reset!!! RUDE EMPLOYEES & STUCK UP !

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 5090 Commercial St SE in Salem, OR?

McDonald's at this location is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery services, and what are the delivery hours?

Yes, McDonald's offers delivery with services including curbside pickup, delivery, same-day delivery, and no-contact delivery available 24/7.