McDonald's

3.3
2641 reviews
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Business Details

3995 Rickey St SE, Salem, OR
97301, United States
(503) 364-9353
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3995 Rickey St SE, Salem, OR
97301, United States

Hours

Reviews

3.3
2,641 reviews
5 stars
760
4 stars
553
3 stars
541
2 stars
274
1 star
513

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for food, both in-store and at the drive-thru.

Food Quality

There were mixed reviews on food quality, with some customers receiving cold or poorly prepared items.

Staff Attitude

Many reviews highlighted rude or dismissive behavior from staff, impacting overall customer experience.

Cleanliness Issues

Several customers noted cleanliness problems, including dirty tables and locked bathrooms.

Positive Experiences

Despite the negatives, some customers praised specific staff members and the overall experience at certain visits.
  • AA
    Ann
    3 days ago
    1.0
    Reached out by email & phone to owners to buy $800 worth of gift cards, never heard back.
  • WM
    Wolfie M͢i͢d͢n͢i͢g͢h͢t͢S͢l͢a͢y͢e͢r
    Nov 17, 2025
    2.0
    I ordered through the mobile app because I was grabbing lunch for work, I went through the drive-through and they told me a sense. I ordered a no salt that it’s gonna take a little longer, which is completely fine. I waited another eight minutes. They completely forgot my sauces as well as I got an uncooked fries. even the McDonald’s in West Salem is better than this
  • MJ
    Makenzie Jordan
    Nov 12, 2025
    4.0
    I really want to give this store a good review because I like the workers, however the food is quite bland. I asked for extra salt on my fries and they almost taste like no salt and my burger bun was mushy? Mixed feelings. But super chill people. Slow service but I’d rather have slow service and nice people than speedy service & rude people for sure
  • AA
    Apollo
    Nov 9, 2025
    5.0
    Always do a great job, only had an order slightly wrong once! Probably the best mcondalds around!
  • AB
    Angela Badgett
    Nov 1, 2025
    1.0
    SHAME ON CORPORATE and RICKEY STREET SALEM McDonalds. My daughter in law ordered food for herself and my youngest daughter through the McDonald's App with a 20% discount. She had confirmation. Pictures of their screen and hers are attached of the entire transaction. She paid and it was taken out of her account. She went to the store with my husband, and was told there was nothing they could do. Because they are a corporate store. That's RIDICULOUS. Almost an hour and a half later. Her $22 dollar meal, cost her an additional $29 dollars. So, $51 dollars for two meals and some extra sauce. She got this little green card to contact some BS email, that nobody will probably responds to. TERRIBLE CUSTOMER SERVICE.
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Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open daily from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.

What are the drive-through hours at McDonald's on weekends?

The drive-through is open from 5:00 AM to 1:00 AM on Fridays and Saturdays, and from 5:00 AM to midnight on Sundays.