McDonald's

3.5
1785 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3990 Devonshire Ave, Salem, OR
97305, United States

Hours

Reviews

3.5
1,785 reviews
5 stars
630
4 stars
371
3 stars
322
2 stars
143
1 star
319

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported dirty tables and bathrooms, with some noting the overall cleanliness of the restaurant was lacking.

Service Quality

Numerous reviews highlighted poor customer service, including rude staff interactions, incorrect orders, and slow service.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning cold fries, incorrect orders, and overall poor food preparation.

Order Accuracy

Many customers experienced issues with missing items or incorrect orders, leading to frustration and disappointment.

Positive Experiences

Despite the negative feedback, some customers praised the fast service and friendly staff, particularly during specific visits.
  • CC
    Culture Compendium
    3 days ago
    1.0
    Charged me for a cup for water
  • NC
    Noah Chappel
    Nov 16, 2025
    1.0
    Ordered two snack wraps in drive thru we got one which was cold and hard and taste like the chicken was sitting out for hours then ended up waiting 20 minutes for the second one for one item. We told manager and she couldn’t do anything about it and was very unprofessional. Very disappointing and wouldn’t recommend this location to anyone. If I could rate less then one stars I would for all categories.
  • CM
    Chastin Morton
    Nov 8, 2025
    4.0
    Ice cream cones are my favorite
  • SN
    Saleen Nicolls
    Oct 20, 2025
    3.0
    The tables and bathrooms are always dirty, but the food is good and it comes out fast
  • IL
    Inatye Lewis
    Oct 19, 2025
    1.0
    This is the worst McDonald's in town by far. On a regular basis they don't fill the frozen drinks all the way(sometimes only like halfway for whatever reason), don't have any ice cream, stale and hard buns, cold and bland fries, missing toppings, forgetting utensils/straws, and slow service. Literally any other McDonald's in town is better than this one it is so bad, I don't know if it is management or the employees but holy crap they suck.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 3990 Devonshire Ave, Salem, OR?

McDonald's at this location is open daily from 5:00 AM to midnight (12:00 AM), except on Friday and Saturday when it closes at 1:00 AM.

When is the McDonald's drive-thru open?

The drive-thru is open daily from 5:00 AM to midnight, except on Friday and Saturday when it operates until 1:00 AM.