Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
2,835 reviews
5 stars
800
4 stars
563
3 stars
583
2 stars
258
1 star
631
What are people saying?
AI-generated from recent customer reviews
Service Speed
Numerous customers reported extremely slow service, with many waiting over 30 minutes for their orders.
Customer Service
Several reviews highlighted rude and inattentive staff, with complaints about poor communication and handling of orders.
Food Quality
Mixed feedback on food quality; while some praised fresh and hot items, others received cold or incorrect orders.
Cleanliness
The cleanliness of the restaurant was inconsistent, with some noting clean interiors while others reported dirty bathrooms and dining areas.
Order Accuracy
Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.
- LPLavell PalmerJan 2, 20263.0I like it.
- SSScottDec 31, 20251.0My wife and I went to this location earlier today and used the drive-thru. I ordered the quarter pounder with cheese meal and Alice ordered a plain hamburger, we parked in the lot to eat, while sharing the fries. I noticed my burgers texture was wrong, but thought it was just a tough onion, but once I finished my third bite I took the bun off and noticed the wrapper hadn't been removed from the burger patty, how did they even cook the patty without noticing, UNBELIEVABLE!!! I immediately walked the sandwich into the store where the older lady in charge advised me that it's definitely NOT recommended to be consumed. I replied with, well I already ate several bites, she honestly advised me that one option is to call 911, are you kidding me??!!! She showed the crew and the cook even came to the front to apologize. I snapped a photo of the sandwich prior to the manager taking it away and have attached it to this post...
- CWChristina WhiteDec 15, 20255.0Staffs are very friendly here
- KKKabaDec 7, 20252.0Worst McDonald's I've ever been to. Slower than molasses and nobody seems to know what they're doing!!
- RIRonald Irvine IIDec 2, 20251.0Worst McDonald's and im not one to complain but literally sat there for 20 minutes after ordering 1 sausage mcmuffin and im literally watching people ordering and leaving with big orders and the staff keep walking by ignoring me saying 1 second. Acting like they are busy with customers and will get to me when they can. After it died down they finally go how may we help you. I said I just want my order I placed 24 min ago. She then asked to see my receipt and walked off and then came back and said sorry I lost your receipt bye...
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 1598 Hawthorne Ave NE, Salem?
McDonald's is open daily from 5:00 AM to midnight, with extended hours until 1:00 AM on Fridays, Saturdays, and Sundays.
Does McDonald's offer delivery and what are the delivery hours?
Yes, McDonald's offers delivery every day from 5:00 AM to 11:00 PM.
Is there a drive-thru available at this McDonald's location and what are its hours?
Yes, the drive-thru is open daily from 5:00 AM to midnight, with extended hours until 1:00 AM on Fridays, Saturdays, and Sundays.
What payment methods does this McDonald's accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order from McDonald's using a mobile app?
Yes, you can order through the McDonald's app available on iOS and Android, and also use their online ordering link.
What services are available at this McDonald's?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
What type of food can I expect at this McDonald's?
McDonald's offers a variety of menu options including breakfast, burgers, sandwiches, coffee, ice cream, frozen yogurt, and more.
Which nearby restaurants can I visit besides McDonald's at 1598 Hawthorne Ave?
Nearby restaurants include Pietro's Pizza & Pirate Adventure, Subway, Newport Seafood Grill, and Almost Home Restaurant and Steak House.
Are there nearby entertainment options around McDonald's?
Yes, nearby entertainment spots include Claw Factory arcade, Stars Cabaret dance club, and Wunderland Electric Castle arcade and amusement park.
Can visitors to McDonald's explore nearby accommodations and services?
Yes, the DoubleTree by Hilton and Shilo Inns Salem are nearby hotels, and services like Tan Republic Salem tanning salons and Farmers Insurance are also close by.