McDonald's

3.3
1458 reviews
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Business Details

1011 Lancaster Drive NE, Salem, OR
97301, United States
(503) 364-7105
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1011 Lancaster Drive NE, Salem, OR
97301, United States

Hours

Reviews

3.3
1,458 reviews
5 stars
461
4 stars
310
3 stars
255
2 stars
141
1 star
291

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with many experiences of poor customer service and order inaccuracies.

Food Quality

Several reviews mentioned cold or stale food, with complaints about incorrect orders and lack of freshness.

Cleanliness

The restaurant was often noted as dirty, with unclean tables and bathrooms, impacting the overall dining experience.

Order Accuracy

Many customers experienced issues with order accuracy, leading to frustration and dissatisfaction.

Drive-Thru Efficiency

While some praised quick service at the drive-thru, others reported long wait times and poor communication.
  • HH
    Henrick Hernandez
    Nov 9, 2025
    2.0
    Love most of the service worker but for the life of them they can never give me my Mcflurries, always forgotten. Half the time whenever I go through the drive through there is something missing or getting a sausage & egg mc muffin with missing eggs. Love the place but there is always something wrong with my order
  • CR
    Cam D-Man (RoAcH_KLiP)
    Oct 15, 2025
    2.0
    Subpar at best, some staff are nice but others are awful and rude. I asked for hot fries made to order and received double dunked french fries that were hard and inedible. Whatever happened to quality control. Oh yeah the young ones don't give a ding dang about it.
  • AH
    Aria Hernandez
    Sep 30, 2025
    1.0
    The manager hanged up on me and the second time I called she thought she put me on hold but I heard the whole conversation I work at another McDonald’s and this is the worse I have come through so many times and any time I order the order is wrong I can’t wait to report their manager because she is so rude for no reason and I really don’t understand the attitude from her.
  • CL
    Chris Lopez
    Sep 28, 2025
    1.0
    Pulled up to the drive thru mid day and it’s empty and I’m sitting there for a while and no one is taking my order. I say hello a couple times then someone finally answers but just to say “one second”. So I wait another 2 minutes and someone pulls up on the other side of the drive thru and they get their order taken right away. I said hello again to the speaker and no answer. I pulled up to the window and the boy there just walked away.
  • DG
    Daniel Guerra
    Sep 16, 2025
    3.0
    Fries were cold and nuggets seemed to have been there for a while. I expected better from McDonald's
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's drive-thru at 1011 Lancaster Drive NE, Salem?

The drive-thru is open Monday through Thursday and Sunday from 5:00 AM to 11:00 PM, and Friday and Saturday from 5:00 AM to midnight.

During what hours can I order delivery from McDonald's Salem location?

Delivery is available daily from 7:00 AM to 10:30 PM.