Delivery Issues
Multiple customers reported problems with delivery, including orders not being delivered, wrong items sent, and long wait times.
Customer Service
Feedback indicates a significant decline in customer service quality, with many reviews mentioning rude staff and unprofessional behavior.
Order Accuracy
Several reviews highlighted issues with incorrect orders, missing items, and poor handling of large group orders.
Food Quality
While some customers praised the sandwiches, others complained about the quality and freshness of ingredients, particularly the bread and meat portions.
Management Concerns
Customers expressed dissatisfaction with management's response to issues, citing unprofessionalism and lack of accountability.