Jamba Juice Company is a global healthy lifestyle brand that inspires and simplifies healthful living through freshly blended whole fruit and vegetable smoothies, bowls, juices, cold-pressed shots, boosts, snacks, and meal replacements. Jamba blends are made with premium ingredients free of artificial flavors and preservatives so guests can feel their best and blend the most into life. Jamba Juice has more than 900 locations worldwide.
Customers frequently reported slow service, indifferent attitudes, and mistakes with orders, leading to frustration.
Product Quality
Many reviews highlighted inconsistent product quality, including poorly blended smoothies and incorrect toppings on bowls.
Cleanliness Concerns
Several customers noted cleanliness issues in the store, particularly in the lobby area, which affected their overall experience.
Positive Staff Interactions
Despite the issues, some customers praised specific staff members for their friendliness and helpfulness, indicating that service can be good when the right employees are present.
Pricing Complaints
Customers expressed dissatisfaction with rising prices and perceived value, feeling that the quality did not match the cost.
AB
Alicia Beck
Oct 19, 2025
1.0
This Jamba always has only one person working and at least three people waiting for their order while three more people are in line. Not only is it not the way to run a business but the safety concern is there as well. There should not be one person left to run the entire establishment by themselves on such a regular basis.
KP
Kelsey P
Oct 3, 2025
2.0
I quit going to jamba when the prices jumped dramatically. I very rarely go when a friend of mine requests one, but after my last visit I am done. Its expensive, and the service at the west salem store is indifferent and borderline rude. I also think I may have ordered as someone got fired? I was told in a very sarcastic voice that I was his last customer ever, and the other girl behind the counter practically threw my drinks at me without telling me which was which. For what they charge id rather not feel like an inconvenience, so I simply wont be back.
CE
Chris Manuals Everything
Sep 29, 2025
1.0
I get ripped off every time I buy an açaí primo bowl from the west Salem location. Every other location fills the bowl but for some reason this location consistently fills the bowl half way or less. Such a rip off
MM
Marooncords
Aug 23, 2025
1.0
9 times out of 10 the service is insanely slow. Just standing around. Then, today...I ordered a Medium, got a small, and it tastes like trash. Been coming to Jamba since the 90's. This location is struggling in the training and customer service department, that's for sure.
Update: 5 times since this review...same thing. Garbage service. The employees need to work on better customer service. They stand and stare at you for a tip all awkwardly...like, ma'am, go make my product I just paid for. Also, shakes have huge chunks which means they aren't being blended OR they leave them to sit for too long after it has finished blending. The speed and customer service is subpar at best. This happens almost every single time, it's disappointing to say the least.
TG
The Goat
Jul 30, 2025
5.0
That mango drink is really good. Always prepare it well and tastes fire. Reccomend everyone tries it
What are the operating hours for Jamba in Salem at 515 Taggart Dr. NW?
Jamba in Salem is open daily from 8:00 AM to 8:00 PM.
Does Jamba offer delivery and in-store pickup services?
Yes, Jamba provides both in-store pickup and delivery services.
How can I place an online order for Jamba's smoothies and snacks?
You can place an online order through Jamba's website at http://jamba.com or use their app available in the Apple App Store.
Where exactly is the Jamba location in Salem?
Jamba is located at 515 Taggart Dr. NW, Suite 110, Salem, OR 97304, United States, inside Westgate Shopping Center.
What kind of products does Jamba offer?
Jamba offers freshly blended whole fruit and vegetable smoothies, bowls, juices, cold-pressed shots, boosts, snacks, and meal replacements made with premium ingredients free of artificial flavors and preservatives.
Is there a Jamba Juice location nearby the Salem Westgate Shopping Center?
Yes, there is a Jamba location within the Westgate Shopping Center in Salem for convenient access to healthy smoothies and snacks.
What nearby places can I visit before or after getting smoothies at Jamba?
Nearby places include Great Harvest Bread Co. for bakery items, Limeberry Frozen Yogurt for dessert, and Palm Beach Tan for beauty and spa services.
Are there any services related to health and wellness near Jamba?
Yes, Therapeutic Associates Physical Therapy and Salem Sports Nutrition are nearby for physical therapy and nutrition needs respectively.
Can I find convenient shopping and financial services near Jamba?
Yes, nearby you can find Edward Jones Financial Advisors, Walgreens pharmacy, and several convenience stores including Shell and Circle K.
Does Jamba offer any rewards or gift cards?
Yes, Jamba provides rewards and gift cards as part of their services.