Service Quality
Customer experiences with service were mixed, with some praising staff like Alicia for being helpful and friendly, while others reported long wait times, rude staff, and poor management.
Food Quality
Food quality was inconsistent; while many enjoyed the wings and other dishes, several customers complained about cold food, bland flavors, and unsatisfactory meals.
Atmosphere
The atmosphere was generally appreciated for being fun and family-friendly, especially with the arcade, but some found it too noisy and chaotic.
Value for Money
Customers expressed concerns about pricing, with some feeling that the food did not justify the cost, especially given the quality and service issues.