Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 2990 Commercial St. SE in Salem is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
832 reviews
5 stars
514
4 stars
175
3 stars
71
2 stars
30
1 star
42
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some customers praised the burgers and fries, while others noted issues with soggy buns and lack of seasoning.
Service Experience
Customer service is generally viewed positively, with many praising friendly staff, though there are reports of slow service and order mix-ups.
Cleanliness
The restaurant is often described as clean, but some customers noted areas for improvement.
Pricing Concerns
Many customers feel the prices are high for the value received, with some expressing disappointment over portion sizes and quality relative to cost.
- LBLacey BuchananDec 27, 20255.0Very clean. I loved the fact that the bathroom smells clean. Food was awesome.
- RTRob ToornstraDec 15, 20253.0The food is all right and the atmosphere is fine. The prices tend to be a little higher what I think the value is. Staff here are friendly and helpful.
- CBCalvin BrownDec 4, 20254.0Fries and service were great. The bun was actually soggy, was disappointing.
- JSJeremy SpringerDec 2, 20255.0Always loved the service and food I get it five guys!
- BWbryan wrightNov 23, 20255.0Always great burgers. Clean restaurant. Super quick today. I barely sat down and the were already calling my number
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 2990 Commercial St. SE accept reservations?
No, Five Guys does not accept reservations at this location.
What are the operating hours for Five Guys at 2990 Commercial St. SE?
Five Guys is open daily from 11:00 AM to 10:00 PM.
Does Five Guys offer delivery and pickup services?
Yes, Five Guys offers delivery and in-store pickup services.
How can I order food from Five Guys online?
You can order online via the Five Guys website or mobile apps available on the Apple App Store and Google Play Store.
Are there any gluten-free options at Five Guys?
While the buns and some condiments contain gluten, you can opt for sandwiches without buns by choosing wraps or bowls. However, cross-contamination risk exists, so please check their allergen chart.
What kind of payment methods are accepted at Five Guys?
Five Guys accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is Five Guys family-friendly and accessible for children?
Yes, Five Guys welcomes children and provides high chairs and wheelchair accessible entrances and restrooms.
What nearby restaurants could I visit before or after dining at Five Guys?
Nearby restaurants include Izzy's Pizza Restaurant, Jimmy John's sandwich shop, Tokyroll Sushi and Poke, Sweet Spot Fruit Tea and Desserts, and Donchuystacos Mexican restaurant.
Are there any stores near Five Guys where I can shop for mobile phone accessories?
Yes, GoWireless Verizon Premium Retailer and the AT&T Store are nearby for mobile phone accessories and services.
What local services are near Five Guys for health and medical needs?
Nearby health services include ZoomCare family practice, Modern Sleep Solution, Douglas J. Skarada MD medical center, Nahmjee Lee-Skarada DMD dentist, and Modern Nose Clinic for ENT issues.