Business Details
About
Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
Location
Hours
Reviews
4.5
1,033 reviews
5 stars
759
4 stars
162
3 stars
52
2 stars
25
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Most customers praised the friendly and warm service provided by the staff, with many noting specific employees who made their experience memorable.
Coffee Quality
The coffee and drinks received high marks for taste and consistency, although some customers noted occasional issues with drink preparation.
Speed of Service
While many reviews highlighted quick service, there were complaints about long wait times during busy periods, particularly due to traffic congestion.
Atmosphere
The atmosphere was generally described as friendly and casual, making it a popular spot for regular visits, though some noted the noise level and traffic issues.
Order Accuracy
Most customers reported that their orders were accurate, but there were some instances of mistakes, particularly with drink sizes and dietary specifications.
- SSSummit Outdoor SpecialistsOct 21, 20255.0I am a Dutch Bros fan. I absolutely love their coffee and have been drinking it for well over 22 years now. I frequent many of the shops but West Salem location more than others. The coffee is nearly always made perfectly and for a very limited exception, the baristas are all extremely warm and provide great service. I highly recommend Dutch Bros and this stand just another in a long line of great locations.
- DMDani McClellanSep 22, 20255.0Coffee is great for a quick drive through and everyone was very chill.
- TLThomas De LeonAug 2, 20255.0ALWAYS THE BEST IN TOWN AND OUR FAVORITE!!!
- IIIsabelJul 25, 20255.0I’ll say that I’ve been to this location a few times whenever I’m able to stop by and I always have good experiences here. Drinks are always good and consistent, but today the incredibly nice and funny girl taking orders outside was amazing! She recommended a flavored green tea for me which I absolutely loved and her energy was just great!!
- DDDavid DAuteuilJul 20, 20253.0The only problem this place has is traffic. Customer service remains top notch on the way to work. Get it and go!
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the opening hours of Dutch Bros Coffee at 525 NW Wallace, Salem, OR?
Dutch Bros Coffee at 525 NW Wallace, Salem, OR is open Monday to Thursday and Sunday from 5:00 AM to 10:00 PM, and on Friday and Saturday from 5:00 AM to 11:00 PM.
Does Dutch Bros Coffee offer sugar-free flavor options?
Yes, Dutch Bros Coffee offers sugar-free flavors including white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
Can I get a free drink on my birthday at Dutch Bros Coffee?
Yes, by downloading the Dutch Bros app, you can receive a free drink reward on your birthday. If you don’t have the app, just let your broista know!
What payment methods are accepted at Dutch Bros Coffee?
Dutch Bros Coffee accepts cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Check with your local shop regarding acceptance of personal checks.
Does Dutch Bros Coffee offer delivery services?
Dutch Bros Coffee itself does not offer delivery, but third-party businesses may provide delivery services. For the best experience and quality, it’s recommended to visit their locations.
What nearby restaurants can I visit along with Dutch Bros Coffee at 525 NW Wallace?
Near Dutch Bros Coffee, you can find various restaurants like Hawaiian Time, Taco Bell, McDonald’s, Pizza Hut, Carl's Jr., Subway, La Hacienda Real, and Jersey Mike’s Subs, providing a variety of dining options before or after your coffee visit.
Are there any nearby convenience stores or gas stations close to Dutch Bros Coffee?
Yes, nearby convenience stores and gas stations include Circle K, Porter’s Brew’s, and Shell, which can be convenient for quick errands alongside your coffee visit.
What local landmarks or points of interest are near Dutch Bros Coffee at 525 NW Wallace?
The West Salem Bridge is a nearby landmark you might want to visit when in the area around Dutch Bros Coffee.
Can I use the Dutch Bros app to order ahead or customize my drinks?
Yes, you can use the Dutch Bros app to customize and order your drinks ahead. For particularly creative orders or cold pours, ordering at the shop is recommended for the best experience.
Does Dutch Bros Coffee offer kids-friendly drinks?
Yes, Dutch Bros Coffee offers kids drinks such as Not-so-Hots®, Sparkling Sodas, Dutch Shakes, and Smoothies.