Dutch Bros Coffee

4.7
918 reviews

About

Coffee ShopCafeTea RoomJuice ShopDutch Bros. Coffee
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Details

  • DeliveryNot available
  • TakeoutAvailable

Location

Dutch Bros Coffee
1150 Ford Street SE, Salem, OR
97302, United States

Hours

Reviews

4.7
918 reviews
5 stars
749
4 stars
100
3 stars
36
2 stars
13
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and upbeat staff, while some reported negative experiences with specific employees.

Drink Quality

Feedback on drink quality was mixed; some enjoyed their beverages while others noted inconsistencies in flavor and preparation.

Speed of Service

Several reviews highlighted quick service, although some customers experienced long wait times.

Location Issues

Some customers expressed frustration with specific locations, citing poor management and service experiences.
  • JJ
    Jen
    Dec 10, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ Updated: Came back to update this because credit is due when things improve — and they did. I gave Dutch Bros another shot, and this visit was a totally different experience. The staff was friendly and upbeat, the vibe was fun, and my drink was actually made the way I asked this time (dirty, flavorful, and not bland). Huge difference. They were stocked, things ran smoothly, and it finally clicked why people love this place. Bonus points for the pup cup — still a hit with my dog. Glad I tried again. Sometimes first visits miss the mark, but this one earned the five stars. ⭐️⭐️ — Wanted to love it, but… nope. Tried Dutch Bros for the first time today and honestly? Bit of a letdown. I’d heard they do a free drink for first-timers, but that didn’t happen. Strike one. Then they were out of the nog I came for — I was ready for a holiday chai-nog latte. Ended up with a gingerbread something that wasn’t even made dirty like I asked, so it came out pretty blah. And the snickerdoodles I wanted to try? Also out. My dog did enjoy the pup cup, so credit where it’s due. But for $11, I should’ve left happy too. Guess I’ll stick with my tried-and-true Starbucks — at least I know what I’m getting.
  • WL
    william laymon
    Dec 6, 2025
    5.0
    I've been coming to this Dutch bros consistently for so long it's almost embarrassing! The coffee is good and the staff are friendly!
  • KC
    K Christensen
    Nov 21, 2025
    5.0
    AMAZING SERVICE THEY OFFERED ME EXTRA WIPPED CREAM BY PUTTING MY SMALL DRINK IN A MEDIUM CUP EXTRA ROOM FOR WIP♡♡♡♡
  • CS
    Corey Strock
    Oct 17, 2025
    5.0
    Great coffee, friendly people.
  • BD
    Bobby Doolittle
    Oct 3, 2025
    4.0
    I ordered a medium mocha. Very little coffee flavor, mostly sugar milk

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!