Business Details
About
Coffee ShopCafeTea RoomJuice ShopDutch Bros. Coffee
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
Location
Hours
Reviews
4.6
954 reviews
5 stars
755
4 stars
115
3 stars
40
2 stars
17
1 star
27
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Customers consistently praised the staff for being friendly, cheerful, and providing excellent service.
Drink Quality
While many enjoyed the drinks, there were occasional complaints about incorrect orders and inconsistent drink quality.
Service Speed
Most reviews highlighted fast service, although some customers experienced long wait times during busy periods.
Atmosphere
The upbeat and fun atmosphere was frequently mentioned, though some found the noise level distracting.
Customer Service Issues
A few reviews noted poor customer service experiences, particularly with new staff or during busy times.
- AMAllison MillerJan 2, 20265.0The baristas are always happy, nice, and pleasant to order and talk to. Quick, I've never been in line for more than 5 minutes at this location.
- SCSheldon Virgin Cherry City Pest ControlDec 29, 20255.0Go here daily!!
- JSJ Stairs StairsDec 20, 20255.0Doordash Dutch Bros
- HRHeidi RaderDec 4, 20255.0Everyone's so upbeat and cheerful
- DWDiva WardOct 25, 20255.0Drinks were good and good selection
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What types of drinks does Dutch Bros Coffee offer?
Dutch Bros Coffee offers a wide range of drinks including classic espresso drinks like mocha, latte, and breve, as well as caffeine-free options like Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades. They also have an extensive list of flavors for customization.
Can I customize my drink at Dutch Bros Coffee?
Yes, the broistas are always happy to customize any drink to your liking! You can also customize your drink when ordering ahead via the app, though some complex orders are best made in person.
How can I order ahead or use the Dutch Bros app?
You can download the Dutch Bros app on iOS or Android to order ahead, earn loyalty points, and get rewards like a free birthday drink.
What are the business hours for the Dutch Bros Coffee at 3794 Commercial St. S.E.?
This location is open from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 11:00 PM on Friday and Saturday.
Does Dutch Bros Coffee offer delivery services?
Dutch Bros Coffee does not offer delivery directly, but some third-party services may provide delivery for their drinks. The best experience is to visit or order ahead for pickup.
What forms of payment are accepted at Dutch Bros Coffee?
They accept cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Check with the local shop for personal check acceptance.
Are there any nearby places I can visit before or after getting coffee at Dutch Bros Coffee?
Yes, nearby you can visit Firehouse Subs for a quick meal, The Battered Fish & Chips restaurant for British cuisine, or Hopes Touch Therapeutic Massage for a relaxing treatment.
How can I reach Dutch Bros Coffee in Salem using public transportation or local services?
While specific transit stations aren’t listed, nearby services like Best Rate Limousine Service can provide transportation. Additionally, the location on Commercial St. S.E. is easy to find for local visitors.
Are there other coffee shops nearby Dutch Bros Coffee if I want to compare options?
Yes, there is another Dutch Bros Coffee nearby and other competitors like Starbucks and Dunkin' in Salem, providing various coffee and cafe options.
What are some nearby amenities around Dutch Bros Coffee on Commercial St. S.E.?
Nearby amenities include chiropractic services at Chiropractic Physicians, automotive services like Valvoline Instant Oil Change, mobile stores such as Metro by T-Mobile and Total Wireless, and wellness centers like Amy's Chinese Wellness Center.