Business Details
About
Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
Location
Hours
Reviews
4.6
1,404 reviews
5 stars
1,091
4 stars
170
3 stars
74
2 stars
26
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and upbeat staff, highlighting their positive interactions and quick service.
Drink Quality
While some customers enjoyed their drinks, others reported inconsistencies in quality and taste, particularly with iced beverages.
Drive-Thru Experience
Customers noted long lines but appreciated the efficiency of the drive-thru system, although some experienced delays due to staff interactions.
Pricing
Several reviews mentioned that the drinks are perceived as overpriced, leading some customers to consider alternatives.
Atmosphere
The energetic and cheerful atmosphere was frequently mentioned, contributing to a positive overall experience for many patrons.
- MSMason SchroederNov 7, 20251.0They can't keep track on who goes next. I got places to be. Getting skipped by multiple cars is not cool. I got the lady's attention. Wondering why the left lane was being forgotten. I got shrugged off. Lately the drinks ain't even made right. Thanks for the push.
- SBSusan Barnett-KiengsiriOct 30, 20255.0Drive through with long lines as to be expected on give away days.
- JPJessica ParkhurstOct 22, 20252.0I haven’t ever been to a Dutch Bros before but I’ve heard a lot of hype about it so I decided to give it a try. This location I visited had an extremely confusing setup with 4 lines funneling into either side of the establishment for order pickup. There was an attendant on either side taking orders but when I asked if they had a menu the attendant said they did didn’t… sure how a business doesn’t have a menu to order from? I ordered an iced Matcha and tbh it was probably the worst one ever had. It tasted chalky and had a bad aftertaste to it. Maybe they have good coffee but won’t be back for another matcha.
- ATAngel TomlinsonOct 8, 20253.0Hey car blonde 10-7 -25 7AM CAR hopper/ broista!!! Unless I am mistaken , it is your job to take orders as people pull in and ALSO check on order aheads - which if finished are to be taken to the person who ordered if in drive up so they don’t holdup the line . Not ignore them and refuse to walk 5 extra steps to their vehicle . Glad you were able to chat and tie up the line with the next person though for the better part of 5-7 min while I walked to the window and picked up my own order
- MMMandy MartinSep 25, 20255.0I absolutely love dutch bros coffee
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What types of drinks does Dutch Bros Coffee offer?
Dutch Bros Coffee offers a variety of drinks including espresso, latte, mocha, chai tea, smoothies, frozen coffee, cold brew, hot chocolate, kids drinks like Not-so-Hots®, and Dutch Shakes.
What sugar-free flavor options are available?
Sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
Are there caffeine-free drinks on the menu?
Yes, caffeine-free options include decaffeinated espresso drinks, hot cocoa, shakes, smoothies, sparkling sodas, and lemonades.
Does Dutch Bros Coffee offer rewards or birthday specials?
You can receive a free drink on your birthday by downloading the Dutch Bros app and earning rewards. Just let your broista know if you don’t have the app!
What forms of payment are accepted?
Dutch Bros accepts cash, major credit cards, gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Check with the local shop for check acceptance.
What are the business hours at the Salem Lancaster Drive location?
Open Monday to Thursday and Sunday from 5:00 AM to 10:00 PM, and Friday to Saturday from 5:00 AM to 11:00 PM.
Can I order Dutch Bros drinks ahead using mobile apps?
Yes, you can order ahead via the Dutch Bros app available on iOS and Android or through their order URL online for quick curbside pickup.
Does Dutch Bros Coffee offer delivery?
Dutch Bros does not offer delivery themselves to ensure high-quality drinks, but third-party services may provide delivery options.
What nearby places can I visit before or after grabbing a drink at Dutch Bros Coffee?
Nearby places include River City Mall for shopping, Pacos Crepes and Shakes for a meal, and McDonald’s for fast food. These spots make great options to complement your visit to Dutch Bros.
Are there other coffee shops near Dutch Bros Coffee at 1102 Lancaster Dr. N.E.?
Yes, you can visit North Lancaster Dutch Bros and another Dutch Bros Coffee nearby for additional coffee and cafe options in the area.