Dutch Bros Coffee

4.5
1563 reviews

About

Coffee ShopCafeTea RoomJuice ShopDutch Bros. Coffee
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Details

  • DeliveryNot available
  • TakeoutAvailable

Location

Dutch Bros Coffee
3179 N.E. Market St., Salem, OR
97305, United States

Hours

Reviews

4.5
1,563 reviews
5 stars
1,125
4 stars
227
3 stars
89
2 stars
43
1 star
79

What are people saying?

AI-generated from recent customer reviews

Service Quality

Recent reviews indicate a decline in service quality, with many customers reporting unfriendly staff and incorrect orders.

Staff Friendliness

While some customers praised the staff for being friendly and welcoming, others noted a lack of enthusiasm and rudeness from employees.

Order Accuracy

Multiple customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.

Line Management

Customers expressed confusion and frustration regarding the drive-thru line management, with reports of long wait times and unclear procedures.

Product Quality

There are mixed reviews on product quality, with some customers enjoying the drinks while others reported issues like watered-down flavors or incorrect drink preparations.
  • MT
    Megan Trowbridge
    Dec 10, 2025
    2.0
    I used to absolutely love this Dutch stand, the people, the vibe, everything. No matter where I was, if there was a Dutch nearby, I’d still wait until I got back to Salem just so I could come to this location. The OG crew made it such a welcoming place, and I truly miss that. Lately, with the original team trickling out and being replaced, it just doesn’t feel the same. It isn’t as friendly or inviting anymore, and I miss my 2–3 daily visits that I used to make simply because of the amazing people who worked there.
  • TG
    Trisha Geer
    Oct 20, 2025
    1.0
    I couldn't order. I waited in line then the person who was taking orders went to another car and the car in front of me moved forward, I followed the car in front of me, the person once she was finished taking the order from the other car told me that I cut the person off, and I would have to loop back around to get back in line. The double line they had was confusing and I had followed the car in front of me. The car in front of me and I both left without ordering. I am not sure why the lady didn't put her hand up and tell me or the other car to stop if we were not allowed to go forward. I thought they were trying to serve more people at once or something with the very long line.
  • YS
    Yvonne Seniga
    Oct 14, 2025
    5.0
    Always great, no complaints. Seasonal drinks are wonderful. They keep on surprising me.And that's a good thing
  • S1
    Shadow 1550
    Sep 6, 2025
    1.0
    None of the employees know how to make a basic Dry cap they both burnt my drink 3 times while remaking it and put chocolate??? In a Carmel flavored dry cap?? None of the employees seem happy either. Very poor service and horrible coffee. I remember mabye a year ago the coffee was amazing until they restaffed...
  • JB
    John Brainard
    Aug 13, 2025
    5.0
    Always a pleasant experience going here. Great staff.

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!