Business Details
About
Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
Location
Hours
Reviews
4.5
1,562 reviews
5 stars
1,125
4 stars
227
3 stars
89
2 stars
42
1 star
79
What are people saying?
AI-generated from recent customer reviews
Service Quality
Mixed feedback on service quality, with some customers reporting rude or unhelpful staff, while others praised the friendliness and efficiency of the team.
Order Accuracy
Numerous complaints about incorrect orders and missing items, leading to frustration among customers.
Line Management
Customers expressed dissatisfaction with the confusing drive-thru setup and long wait times, often feeling that the service was slow.
Product Quality
While many enjoyed the coffee and drink variety, there were reports of drinks being poorly made or lacking flavor.
Atmosphere
The atmosphere is generally described as friendly and upbeat, though some noted issues with loud music affecting communication.
- TGTrisha GeerOct 20, 20251.0I couldn't order. I waited in line then the person who was taking orders went to another car and the car in front of me moved forward, I followed the car in front of me, the person once she was finished taking the order from the other car told me that I cut the person off, and I would have to loop back around to get back in line. The double line they had was confusing and I had followed the car in front of me. The car in front of me and I both left without ordering. I am not sure why the lady didn't put her hand up and tell me or the other car to stop if we were not allowed to go forward. I thought they were trying to serve more people at once or something with the very long line.
- YSYvonne SenigaOct 14, 20255.0Always great, no complaints. Seasonal drinks are wonderful. They keep on surprising me.And that's a good thing
- S1Shadow 1550Sep 6, 20251.0None of the employees know how to make a basic Dry cap they both burnt my drink 3 times while remaking it and put chocolate??? In a Carmel flavored dry cap?? None of the employees seem happy either. Very poor service and horrible coffee. I remember mabye a year ago the coffee was amazing until they restaffed...
- JBJohn BrainardAug 13, 20255.0Always a pleasant experience going here. Great staff.
- HBHanna BissonnettAug 10, 20255.0This Dutch Bros was good. I tried the cotton candy shake
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the operating hours of Dutch Bros Coffee at 3179 N.E. Market St. in Salem?
Dutch Bros Coffee is open daily from 5:00 AM to 10:00 PM on weekdays and Sunday, and until 11:00 PM on Friday and Saturday.
Does Dutch Bros Coffee accept mobile payment options?
Yes, Dutch Bros Coffee accepts cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Check with the local store regarding personal checks.
Can I order ahead or get curbside pickup at this Dutch Bros location?
Yes, this Dutch Bros location offers curbside pickup. However, delivery is not available through Dutch Bros directly.
Is there a way to get a free drink on my birthday at Dutch Bros Coffee?
Yes, by downloading the Dutch Bros app, you can receive a free drink reward on your birthday. Let your broista know if you don’t have the app!
What types of drinks are available for children at Dutch Bros Coffee?
Kids can enjoy Not-so-Hots®, Sparkling Sodas, Dutch Shakes, and Smoothies at Dutch Bros Coffee.
Are there caffeine-free drink options at Dutch Bros Coffee?
Yes, Dutch Bros offers decaffeinated espresso drinks as well as caffeine-free options like Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades.
What nearby places can I visit around Dutch Bros Coffee at 3179 N.E. Market St., Salem?
Near Dutch Bros Coffee, you can visit the Coinhub Bitcoin ATM, Salem Pet Supply, Wheeler Dealer hardware store, and Dairy Queen for ice cream and fast food.
How can nearby places enhance my visit to Dutch Bros Coffee at Salem?
After grabbing a coffee at Dutch Bros, you might want to visit Salem Pet Supply for pet needs or relax at Dairy Queen for a sweet treat. If traveling, the close Coinhub Bitcoin ATM can help with cryptocurrency transactions.
Are there other dining options close to Dutch Bros Coffee in Salem?
Yes, nearby dining options include Dairy Queen, Nancy’s Burgers And Fries On Market, Canton Garden Chinese restaurant, and La Cobra Mexican Food truck for a variety of tastes.
What is the best way to earn and collect points for rewards at Dutch Bros Coffee?
Collect 3 points for each dollar spent at Dutch Bros locations with no limit on points. If you forget your phone, just provide your phone number to the broista to earn points.