Business Details
About
Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
Location
Hours
Reviews
4.6
1,304 reviews
5 stars
1,015
4 stars
154
3 stars
55
2 stars
35
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff are generally friendly and energetic, but there are reports of rude service and long wait times, particularly for lobby customers.
Coffee Quality
Most customers enjoy the coffee, with specific drinks like the Double Chocolate Mocha and Carmelizer receiving praise, though some report inconsistencies in drink preparation.
Atmosphere
The location has a vibrant and fun atmosphere, but the loud music is frequently mentioned as a downside.
Speed of Service
While many appreciate the quick service, there are complaints about slow wait times, especially during busy periods.
Cleanliness and Organization
The cleanliness of the store is generally praised, but there are concerns about the organization of service, particularly in the drive-thru.
- MVMichah Villanueva1 day ago5.0Fast service, even when there's a line. I've been here many times and never had an issue.
- ABAsim Billoo2 days ago5.0Excellent service by, Brady and Ashlyn
- SGShawn GallowayNov 17, 20255.0Always love stopping by when I can. Coffee amd snack is great.
- AKAlicia KernNov 4, 20255.0Love the vibes and people and course the coffee.☕️
- ASAmina Aziz SalemOct 14, 20255.0Their coffee tastes really good, and the staff are super nice and friendly 👏👏. The only downside is the loud music — it’s too loud and can be annoying sometimes.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the operating hours of Dutch Bros Coffee at 4612 Portland Rd., Salem?
Dutch Bros Coffee at 4612 Portland Rd., Salem is open from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 11:00 PM on Fridays and Saturdays.
Does Dutch Bros Coffee at this location offer delivery service?
Dutch Bros Coffee offers curbside pickup but does not provide delivery services at this location.
What payment methods are accepted at Dutch Bros Coffee?
They accept cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Some locations may accept personal checks; check locally.
Can I get a free drink on my birthday at Dutch Bros Coffee?
Yes, by downloading the Dutch Bros app, you can receive a free drink reward on your birthday. You can also inform a broista if you don’t have the app.
Are there options for sugar-free flavors at Dutch Bros Coffee?
Yes, sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, seasonal peppermint, coconut, raspberry, peach, and strawberry.
What caffeine-free drinks can I order at Dutch Bros Coffee?
You can enjoy decaffeinated espresso drinks, Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades as caffeine-free options.
How can I customize my drink at Dutch Bros Coffee?
Dutch Bros broistas are happy to customize your drink any way you like, including when ordering ahead via the app.
What nearby places can I visit after grabbing coffee at Dutch Bros on Portland Rd.?
After visiting Dutch Bros Coffee, you can explore nearby places such as Subway for sandwiches, Los Lagos Restaurant for Mexican cuisine, or enjoy a pub atmosphere at Lucky Dog Irish Pub.
Is there a nearby gas station or convenience store near Dutch Bros Coffee?
Yes, 'Rocket' and '76' are nearby gas stations and convenience stores that you can visit near Dutch Bros Coffee's location at 4612 Portland Rd.
Can I combine my visit to Dutch Bros Coffee with other services nearby?
Definitely! You can do laundry at Maytag Equipped Laundry, visit a cannabis dispensary like Have a Heart Salem, or stop by Lupita's Beauty Salon nearby, making it convenient to run multiple errands in one trip.