Dairy Queen Grill & Chill

3.4
882 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
1465 25th St SE, Salem, OR
97302-1101, United States

Hours

Reviews

3.4
882 reviews
5 stars
300
4 stars
181
3 stars
130
2 stars
75
1 star
196

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude staff, long wait times, and incorrect orders, leading to a negative perception of service quality.

Food Quality

Mixed reviews on food quality, with some items described as cold, soggy, or poorly prepared, while others praised specific items like Blizzards and chicken tenders.

Cleanliness

Several reviews highlighted unsanitary conditions in the restaurant and bathrooms, contributing to a poor dining experience.

Customer Experience

Customers expressed frustration over policies regarding restroom access and order accuracy, with some noting a lack of professionalism from staff.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness, indicating potential for better service.
  • AA
    April
    4 days ago
    3.0
    The fries where hot and fresh . The burger was stale and pretty gross in my opinion. . The only thing I think is good is ice cream at dairy queen . This last trip.there was a great reminder of that opinion . Still stands the same .. but they are rather expensive for everything even ice cream . Which sucks in my opinion. .. the dining room was not very clean.. everything looked kinda greasy and there were crumbs kinda scattered everywhere .. . And there was some black looking sticky grime around the edges of the tables and around on the edges of the drink counter too .. yuck in my opinion..
  • JM
    Jrr Mccollyy
    Nov 17, 2025
    5.0
    I was help by the great staff at my local dairy queen they were both super nice and helpful my food came out hot and my ice cream was right after it was a great experience at dq today:)
  • DC
    Dre Cameron
    Nov 17, 2025
    5.0
    I love this location they always have my food to me hot and ready aswell as fast too very nice employees and I would very much recommend this Dairy Queen
  • EM
    Ethan Moyer
    Nov 4, 2025
    2.0
    Everytime I come through the drive-up they end up forgetting something. They forgot my drink and my sauces! Same thing last time. Will not be coming here again.
  • PP
    Penny Pearl
    Oct 24, 2025
    2.0
    They sucked . Seriously.... Cold fries, no dip for my soft pretzels .

Frequently Asked Questions About Dairy Queen Grill & Chill

What kinds of food and treats does Dairy Queen Grill & Chill in Salem offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and ice cream cakes through DQCakes.com.

What are the opening hours of Dairy Queen Grill & Chill in Salem?

The restaurant is open daily from 10:30 AM. Monday to Thursday and Sunday it closes at 9:30 PM, and on Friday and Saturday it closes at 10:00 PM.