Dairy Queen Grill & Chill

3.4
884 reviews
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Business Details

1465 25th St SE, Salem, OR
97302-1101, United States
(971) 345-1175
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
1465 25th St SE, Salem, OR
97302-1101, United States

Hours

Reviews

3.4
884 reviews
5 stars
302
4 stars
180
3 stars
130
2 stars
75
1 star
197

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or unhelpful staff, with several instances of poor service and attitude from employees.

Food Quality

Mixed reviews on food quality; while some enjoyed items like Blizzards, others complained about cold or poorly prepared food.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area and issues with the overall cleanliness of the location.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Pricing Concerns

Customers expressed frustration over high prices relative to the quality and quantity of food received.
  • HG
    Heinz Gehner
    4 days ago
    1.0
    Definitely a disappointment tonight. We decided to try the new crunchy onion cheeseburger. The picture looks great! Fried crunchy onions spilling out the sides of the bun! Now look at the picture of mine. Maybe one and a half soggy onion crisps! This was after we sat at the drive thru windows for almost 10 minutes waiting on our food while one of the employees was eating a sundae in the window. Maybe if she was working the food would have come a little quicker. Also the cheese with the pretzels smells like melted plastic! We will be back for ice-cream but probably not willing to waste my money on this garbage food!
  • JW
    John Watson
    Dec 7, 2025
    5.0
    Always better to go local. Been going to them my whole life. They are one of the few small fast foods that have been around for over 6 decades.
  • AA
    April
    Nov 20, 2025
    3.0
    The fries where hot and fresh . The burger was stale and pretty gross in my opinion. . The only thing I think is good is ice cream at dairy queen . This last trip.there was a great reminder of that opinion . Still stands the same .. but they are rather expensive for everything even ice cream . Which sucks in my opinion. .. the dining room was not very clean.. everything looked kinda greasy and there were crumbs kinda scattered everywhere .. . And there was some black looking sticky grime around the edges of the tables and around on the edges of the drink counter too .. yuck in my opinion..
  • JM
    Jrr Mccollyy
    Nov 17, 2025
    5.0
    I was help by the great staff at my local dairy queen they were both super nice and helpful my food came out hot and my ice cream was right after it was a great experience at dq today:)
  • DC
    Dre Cameron
    Nov 17, 2025
    5.0
    I love this location they always have my food to me hot and ready aswell as fast too very nice employees and I would very much recommend this Dairy Queen
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Frequently Asked Questions About Dairy Queen Grill & Chill

What kinds of food and treats does Dairy Queen Grill & Chill in Salem offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and ice cream cakes through DQCakes.com.

What are the opening hours of Dairy Queen Grill & Chill in Salem?

The restaurant is open daily from 10:30 AM. Monday to Thursday and Sunday it closes at 9:30 PM, and on Friday and Saturday it closes at 10:00 PM.