Numerous customers reported rude staff, long wait times, and incorrect orders, leading to a negative perception of service quality.
Food Quality
Mixed reviews on food quality, with some items described as cold, soggy, or poorly prepared, while others praised specific items like Blizzards and chicken tenders.
Cleanliness
Several reviews highlighted unsanitary conditions in the restaurant and bathrooms, contributing to a poor dining experience.
Customer Experience
Customers expressed frustration over policies regarding restroom access and order accuracy, with some noting a lack of professionalism from staff.
Positive Staff Interactions
Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness, indicating potential for better service.
AA
April
4 days ago
3.0
The fries where hot and fresh . The burger was stale and pretty gross in my opinion. . The only thing I think is good is ice cream at dairy queen . This last trip.there was a great reminder of that opinion
. Still stands the same .. but they are rather expensive for everything even ice cream . Which sucks in my opinion. .. the dining room was not very clean.. everything looked kinda greasy and there were crumbs kinda scattered everywhere .. . And there was some black looking sticky grime around the edges of the tables and around on the edges of the drink counter too .. yuck in my opinion..
JM
Jrr Mccollyy
Nov 17, 2025
5.0
I was help by the great staff at my local dairy queen they were both super nice and helpful my food came out hot and my ice cream was right after it was a great experience at dq today:)
DC
Dre Cameron
Nov 17, 2025
5.0
I love this location they always have my food to me hot and ready aswell as fast too very nice employees and I would very much recommend this Dairy Queen
EM
Ethan Moyer
Nov 4, 2025
2.0
Everytime I come through the drive-up they end up forgetting something. They forgot my drink and my sauces! Same thing last time. Will not be coming here again.
PP
Penny Pearl
Oct 24, 2025
2.0
They sucked . Seriously.... Cold fries, no dip for my soft pretzels .
What are the opening hours of Dairy Queen Grill & Chill in Salem?
The restaurant is open daily from 10:30 AM. Monday to Thursday and Sunday it closes at 9:30 PM, and on Friday and Saturday it closes at 10:00 PM.
Does Dairy Queen Grill & Chill in Salem provide drive-thru and family-friendly services?
Yes, the location has a drive-thru and is family-friendly with amenities like booster seats, high chairs, and wheelchair accessibility.
How can I place an order for pickup at Dairy Queen Grill & Chill in Salem?
You can place an order for pickup online at https://www.dairyqueen.com/en-us/order/pickup/n/19055/.
Is Dairy Queen Grill & Chill in Salem accessible for customers with children?
Yes, the restaurant welcomes children, offers high chairs, booster seats, and is family-friendly.
What is the contact phone number for Dairy Queen Grill & Chill in Salem?
You can contact Dairy Queen Grill & Chill at +1 971-345-1175.
Are there any nearby gas stations or convenience stores near Dairy Queen Grill & Chill in Salem?
Yes, nearby you can find Plaid Pantry, Shell, PetroCard Pacific Pride, and Jacksons Food Stores, which are convenient for fueling and quick shopping needs.
What nearby restaurants can I visit before or after dining at Dairy Queen Grill & Chill in Salem?
Nearby dining options include Jack in the Box, Burger Basket Inc, and Sparky's Brewing Company, offering a variety of fast food and American cuisine.
Are there any nearby attractions or places to visit close to Dairy Queen Grill & Chill in Salem?
Yes, you can visit Paradise Island park, a nearby outdoor attraction, perfect for a family outing before or after enjoying a meal at Dairy Queen.
Does Dairy Queen Grill & Chill in Salem have any mobile apps or rewards programs?
Yes, customers can download the Dairy Queen app to access exclusive deals and participate in mobile ordering and rewards programs.