Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.3
974 reviews
5 stars
318
4 stars
213
3 stars
131
2 stars
93
1 star
219
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor and rude service from staff, with complaints about attitude and lack of friendliness.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and mistakes, including wrong items and poorly made blizzards.
Wait Times
Customers frequently mentioned long wait times for both drive-thru and dine-in orders, often exceeding 30 minutes.
Food Quality
Several reviews noted that food quality was inconsistent, with complaints about cold, stale, or improperly prepared items.
Cleanliness
Some customers appreciated the cleanliness of the location, while others reported dirty conditions in the dining area.
- THToni HaryOct 31, 20255.0They need more staff in this location. Other than that friendly staffs and great customer service!
- TNTabitha NaegeliOct 21, 20251.0Took like 25 minutes for my food to get out the window when it was not busy.
- DDDad_goOct 21, 20251.0Waite in line for 30 minutes for my food. The person behind me was waiting so long that they pulled out and drove away. And yet, after that weight, they still messed up my order.
- KBKayla BruegemanOct 14, 20251.0Employees have attitude as if they don’t care. And my ice cream is melted to the point where you can drink it. Based on the reviews it sounds like you need someone new in charge to change the store around 🤦‍♀️
- RLRon LeeSep 17, 20253.0I mean let's be honest you go here for that nostalgia a Dilly bar or a blizzard. .... Sadly they don't have the Superman blizzard anymore.... We're heartbroken. However, if you want some tasty ice cream in Salem it's a great spot. Personally though, I would choose other places for meals. There's many other great burger joints that are tastier and lower priced such as Nancy's or five guys. The decor has stayed out of 1980 which is great too.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburger®, and ice cream cakes.
What are the operating hours of Dairy Queen Grill & Chill in Salem, OR?
It is open every day from 10:30 AM to 10:30 PM.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the location is family-friendly, offers booster seats, high chairs, wheelchair accessibility, and has restrooms.
Can I order online or use a mobile app for deals at Dairy Queen Grill & Chill?
Yes, you can order online through their order URL and download the Dairy Queen app for exclusive mobile deals.
Does Dairy Queen Grill & Chill have a drive-thru?
Yes, this location has a drive-thru for convenient service.
What is the address and contact number for Dairy Queen Grill & Chill in Salem?
The address is 4023 Commercial Ave, Salem, OR 97302-3838. The phone number is +1 503-581-4598.
Which nearby businesses can I visit before or after dining at Dairy Queen Grill & Chill?
You can visit Mina's Cafe for Asian fusion food, Redbox for movie rentals, or On Any Sundae for additional ice cream and smoothies nearby.
Are there other fast food or burger restaurants close to Dairy Queen Grill & Chill?
Yes, McDonald's and Bo & Vine Burger are nearby options for fast food and burgers.
What nearby services are available for families visiting Dairy Queen Grill & Chill?
Nearby services include Teamsters Dental Clinic for dental care and VCA Salem Animal Hospital for pet services.
Where can I find beauty and salon services near Dairy Queen Grill & Chill?
Nearby options include B's Top Notch Hair, Mia Bella Salon & Spa, and Tonyaandersonbeauty for hair and beauty services.