Mixed reviews on food quality, with some customers praising the chicken strips and ice cream, while others reported issues with raw chicken and inconsistent food preparation.
Service Speed
Customers frequently noted long wait times, both in the drive-thru and inside the restaurant, indicating a need for improved efficiency.
Customer Service
While many reviews highlighted friendly and helpful staff, there were also complaints about rude management and poor customer service experiences.
Pricing Concerns
Several customers expressed dissatisfaction with high prices and inconsistent pricing for menu items.
Cleanliness
The cleanliness of the dining area received mixed feedback, with some customers noting dirty tables and restrooms.
KK
kynzie
Jan 27, 2026
1.0
I ordered a chicken strips basket and a chicken strip sandwich. Every piece of chicken was completely raw.
GW
G Washington
Jan 11, 2026
5.0
I will drive across the city and cross that bridge just to visit the pinnacle Dairy Queen in the Salem area. The service is always prompt and friendly. The food is always hot and fresh. They have the best chicken strips- perfectly cooked, even good as leftovers! They put lids on their blizzards for you in the drive thru. This location is the best.
PL
Premium Holiday Lights
Dec 7, 2025
5.0
Great place to take the family out for a special treat.
AM
aprilchanae madison
Nov 26, 2025
5.0
The Dallas Dairy Queen has the best staff! The food is always picture perfect and delivered with a smile!
Does Dairy Queen have facilities for families with children?
Yes, Dairy Queen is family-friendly and provides booster seats, high chairs, wheelchair accessibility, restrooms, and seating areas suitable for children.
Can I order Dairy Queen's menu items online?
Yes, you can order Dairy Queen's menu online for pickup through their website at https://www.dairyqueen.com/en-us/order/pickup/n/17748.
Does Dairy Queen offer drive-thru service?
Yes, Dairy Queen in Salem offers a drive-thru service for customer convenience.
Are there coffee shops nearby Dairy Queen?
Yes, Starbucks is a nearby coffee shop where customers can enjoy coffee before or after visiting Dairy Queen.
Where can I get fuel or gas near Dairy Queen?
Nearby gas stations include Space Age Fuel and Chevron Station Salem, convenient for customers who need to refuel before or after dining at Dairy Queen.
What other ice cream shops are close to Dairy Queen?
Other nearby ice cream shops include Baskin-Robbins, offering additional dessert options near Dairy Queen.
What special offers are available for Dairy Queen customers?
Dairy Queen encourages customers to download their app for exclusive deals and mobile rewards.
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