Customers frequently noted slow service and long wait times, particularly in the drive-thru and during busy hours.
Food Quality
While many enjoyed the ice cream and some food items, there were consistent complaints about the quality of chicken strips and fries, with reports of soggy or undercooked items.
Staff Attitude
Feedback highlighted a mix of positive and negative experiences with staff, with some praising friendly service while others reported unprofessional behavior and poor customer service.
Pricing Concerns
Several customers expressed dissatisfaction with high prices, particularly for blizzards and meal deals, feeling they did not match the quality received.
Cleanliness Issues
Multiple reviews mentioned cleanliness problems, particularly in the dining area, which detracted from the overall experience.
PK
Phil Krug
Nov 8, 2025
5.0
👌👍🏻👌👍🏻👌👍🏻👌👍🏻
TM
TinoG BASSA MOBB
Oct 8, 2025
3.0
Always different prices when I ask for a side of peanuts
KF
Karen Frost
Oct 6, 2025
5.0
Food was a bit hot, freshly cooked but really good after traveling to two gas stations thinking we could grab something cheap. But happy to have a the chicken strip basket with country gravy and cheese curds, which filled me up.I almost couldn't finish it all.
MK
Mr Kidd
Oct 4, 2025
1.0
Wow! I never thought I would wait 30 mins for an over priced blizzard. Clearly the staff here needs training badly. The sad part about it, is the line was only about 4 cars long. I literally had to get out of the drive through and go inside after waiting in my car for 20 mins.
AA
A.
Sep 24, 2025
4.0
The best Dairy Queen in Salem. Go early in the morning and you are set!
However, y’all did me dirty today by refrying the chicken when I knew it sat in the drawer for a bit. The mealy, powdery chicken with the grainy gravy is not normally up to Chris’ standards, and the fries were soggy. First time though and I know you can do better and will next time🤩
Does Dairy Queen have facilities for families with children?
Yes, Dairy Queen is family-friendly and provides booster seats, high chairs, wheelchair accessibility, restrooms, and seating areas suitable for children.
Can I order Dairy Queen's menu items online?
Yes, you can order Dairy Queen's menu online for pickup through their website at https://www.dairyqueen.com/en-us/order/pickup/n/17748.
Does Dairy Queen offer drive-thru service?
Yes, Dairy Queen in Salem offers a drive-thru service for customer convenience.
Are there coffee shops nearby Dairy Queen?
Yes, Starbucks is a nearby coffee shop where customers can enjoy coffee before or after visiting Dairy Queen.
Where can I get fuel or gas near Dairy Queen?
Nearby gas stations include Space Age Fuel and Chevron Station Salem, convenient for customers who need to refuel before or after dining at Dairy Queen.
What other ice cream shops are close to Dairy Queen?
Other nearby ice cream shops include Baskin-Robbins, offering additional dessert options near Dairy Queen.
What special offers are available for Dairy Queen customers?
Dairy Queen encourages customers to download their app for exclusive deals and mobile rewards.