Business Details
About
Mexican Restaurant
Chipotle South Salem is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
4.0
663 reviews
5 stars
326
4 stars
161
3 stars
68
2 stars
34
1 star
74
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, including rude staff and issues with order accuracy.
Food Quality
Inconsistent food quality was noted, with complaints about cold food, small portions, and incorrect orders.
Online Ordering Issues
Frequent problems with online orders, including missing items and incorrect charges, were highlighted by several customers.
Cleanliness
Some reviews mentioned unsanitary conditions in the restaurant, affecting customer comfort.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly service at certain times.
- AWAaron WallaceOct 30, 20255.0Only 2nd time to eat at this chain. The staff was very polite explained things well, repeated for me (hearing difficulties). Food was flavorful.
- SSSantanaOct 6, 20253.0I love chipotle and I’ve been to many locations, however this specific chipotle is always overstaffed for some reason. I mean there’s a worker for each individual topping they put on my bowl for some reason, I swear a girl even passed the receipt to one girl who then passed it to another girl and the third then put the receipt in the bag. Not only that, but the workers lowkey seemed shady and judgemental. Not really my business what goes on behind the counter but it was funny. The food is pretty good though.
- OLOliver LeJeuneSep 28, 20251.0Apparently local locations do not serve the family make your own meal advertised. Web site accepts order then cannot process payment. Location tells me it’s an online item only as they cannot process the charges on the register.
- EEEviljames88Sep 2, 20255.0My experiences are always satisfactory, food is always hot and fresh. My last visit, a young man named Brenden helped me with my order, he was extremely professional and kind and made my experience enjoyable. Good customer service truly makes a difference!
- PPpuneethAug 31, 20255.0boy oh boy where do i start. chipotle is God’s gift sent down to earth. amazing quality food i mean so many combos and the constant meat rotation never misses. everytime i go here it tastes amazing and the atmosphere is top notch. and the GUAC! the best part and is always NEEDED on anything u get here. Thank you chipotle and thank you mexicans thank you for creating this beautiful restaurant
Frequently Asked Questions About Chipotle Mexican Grill
What type of food is served at Chipotle Mexican Grill in South Salem?
Chipotle South Salem serves customizable Mexican fast-casual meals like burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, real ingredients.
What are the operating hours of Chipotle Mexican Grill at 3883 Commercial St SE?
Chipotle South Salem is open daily from 10:45 AM to 11:00 PM.
Does Chipotle South Salem offer pickup and delivery services?
Yes, they provide both in-store pickup and delivery options for customer convenience.
How can I order food online from Chipotle South Salem?
You can order online through Chipotle's official ordering website at https://order.chipotle.com/ or via the Chipotle app.
Does Chipotle South Salem have a rewards program?
Yes, you can sign up for Chipotle Rewards to earn exclusive offers and free food.
Is Chipotle South Salem LGBTQ+ friendly?
Yes, the restaurant welcomes LGBTQ+ customers, ensuring an inclusive environment.
What nearby dining options are available around Chipotle South Salem?
Nearby dining options include Panda Express for Chinese food, Bo & Vine Burger for American fare, and Donatello's Pizza for pizza lovers.
Are there entertainment spots close to Chipotle South Salem?
Yes, Escape Quest (an escape room and amusement park) and Northern Lights Theatre Pub (cinema and pub) are nearby for entertainment before or after your meal.
Where can I get coffee or a snack near Chipotle South Salem?
Nearby coffee shops include Starbucks and Espresso Road, perfect for grabbing a coffee or light snack along with your Chipotle visit.
What payment methods and services does Chipotle South Salem accept?
They accept credit cards and offer services like online orders, catering, gift cards, and various delivery options.