Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
4.3
234 reviews
5 stars
154
4 stars
34
3 stars
16
2 stars
12
1 star
18
What are people saying?
AI-generated from recent customer reviews
Food Quality
There are mixed reviews on food quality, with some customers praising the deliciousness and generous portions, while others reported disappointing experiences with bland or poorly prepared items.
Service Issues
Customer service experiences vary significantly; while some staff members are noted for their friendliness and helpfulness, others received complaints for rudeness and order mistakes.
Consistency
Several customers mentioned a decline in consistency regarding portion sizes and food quality over time, particularly with meat servings in sandwiches.
Atmosphere
The atmosphere is generally viewed positively, with many customers appreciating the quick service and the food being prepared in front of them.
Value for Money
While some customers feel the prices are reasonable for the quality and portion sizes, others believe the prices are high relative to the food received.
- KCKen ChristianNov 1, 20253.0I have driven there 3 times down center St and unable to find the reesturant is it inside the mall? For the most part the mall is closed. You need to put some kind of sign outside or a picture of what door to go to on your website. Ken Christian
- DEDande EnnisOct 28, 20251.0They have always had the most amazing sandwiches. In the last month my co workers and I have been in twice and the sandwiches have gone downhill. Like, the meat was thrown right off a cliff and a teaspoon size meat is put in the sandwiches. Is you think subway meat servings are bad, cut them by 75% and that’s what Charley’s is doing now. My co worker went up and talked to them and they say, well nextime pay for mega meat. When you order what is on the picture on the board, you expect it to look something like it, not just bread.
- MLMatt LawyerJul 31, 20255.0For mall food this place is amazing. The service is quick if you're not in the lunch rush. The team works hard tk deliver good food. Great combo of one off sandwiches, and the OG is really pretty good.
- DRDarrell ReynoldsJun 16, 20251.0Asked for no tomato’s on one sandwich. Got tomatoes on both. Asked for jalapeños on one sandwich, jalapeños were clearly canned and over cooked which did not add to the sandwich. Meat tasted more bland than normal. Overall not a great experience. Service has definitely gone downhill. Had Charley’s on every military base I was stationed at, first time in 10 years I’ve had to complain about it.
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular opening hours of Charleys Cheesesteaks?
Charleys Cheesesteaks is open Monday through Thursday from 10:00 AM to 7:00 PM, Friday and Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Does Charleys Cheesesteaks offer delivery services?
No, Charleys Cheesesteaks does not offer delivery services as delivery is closed every day of the week.
Is there a drive-through service available at Charleys Cheesesteaks?
No, Charleys Cheesesteaks does not have drive-through service; the drive-through is closed every day.
Can I place an order for pickup at Charleys Cheesesteaks?
Pickup service is not available at Charleys Cheesesteaks, as it is closed every day.
Does Charleys Cheesesteaks offer takeout options?
No, takeout is not available at Charleys Cheesesteaks since it is closed for takeout every day.
What forms of payment does Charleys Cheesesteaks accept?
Charleys Cheesesteaks accepts American Express, Discover, MasterCard, and Visa cards.
Where is Charleys Cheesesteaks located?
It is located at 401 Center Street NE, Salem, OR 97301, United States, inside Salem Center.
What nearby stores can I visit along with Charleys Cheesesteaks?
Nearby stores include American Eagle Outfitters, Ross Dress for Less, Macy's Salem Center, and Foot Locker, among others.
Are there other dining options near Charleys Cheesesteaks?
Yes, nearby dining options include Sbarro for pizza, Auntie Anne's for bakery and snacks, Subway for sandwiches, and Sushi Ya Sushi for Japanese cuisine.
Can I shop for gifts nearby Charleys Cheesesteaks?
Yes, you can visit Walls Giftshop, The Holiday Decor Store, and Made In Oregon, all of which offer flowers, gifts, and souvenirs near Charleys Cheesesteaks.