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Burgerville
Brand Certified

Burgerville

3.7
(345 reviews)

Business Details

(503) 967-0708

About

Burger JointFast Food RestaurantAmerican RestaurantRestaurantDessert ShopTake Out RestaurantBurgerville
Fast and delicious? Absolutely. But what truly sets us apart is the pride we take in our Pacific Northwest roots—since 1961. More than 75% of our menu is sourced within 400 miles, because supporting local farms and businesses matters. Every bite helps strengthen our community and economy. After all, local just tastes better!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Burgerville
220 Lancaster Drive Southeast, Salem, OR
97317, United States

Hours

Reviews

3.7
345 reviews
5 stars
179
4 stars
43
3 stars
36
2 stars
31
1 star
56

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food temperature, taste, and freshness, with several mentioning cold or overcooked items.

Pricing

Numerous reviews highlighted concerns about high prices relative to food quality, with many feeling that the cost was not justified.

Service Issues

Several customers experienced slow service, incorrect orders, and missing items, leading to frustration.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and enjoyed specific menu items like milkshakes and seasonal offerings.
  • TH
    Tanya Hart
    Feb 18, 2026
    1.0
    My problem is what the price of the patty should be on the menu and what they charged me are clearly two different prices and they didn't honor it at all. Rather than honor it she gave me a generic discount which isn't the same as honoring the price and I had to get it for my dog or I would have left all together. The ice cream was for my Goddaughter so it was just an irritating experience. And now that I know I have probably been over charged every time I go I am just over it.
  • JS
    Jordan Stephens
    Feb 7, 2026
    4.0
    Burgerville is great, and this one was quick. I will say that i gave it 4 stars only because, burgerville over the years has gone up in price and down in quality
  • WW
    workwithrickandana
    Feb 1, 2026
    5.0
    I was very impressed with the Lancaster Burgerville - greeted when we arrived, the cashier had a very uplifting and attentive personality and accommodated our special requests with a smile. I liked that the dining area didn't have a crowded layout, with good space in between tables. It was nice & clean. Loved that they had pasture-raised beef options amongst the other options and cheese options that were not American-processed cheese. Altogether a good experience.
  • NI
    Night Council IGC
    Feb 1, 2026
    2.0
    Breakfast food is good everything else is basic in taste in size for the price. This location opens at 9am not 7am . Such a short window for breakfast makes it unviable as an option. Way to late. All in all food is good but takes quite awhile to make it. To the point of which id say it more like nancy jo’s very similar prices but Nancys burgers are definitely better. I dont want 6 dollar foo foo truffle fries from a fast food experience. I want fresh good fast cheap.
  • AC
    Anissa Carmona
    Jan 26, 2026
    2.0
    This was my first time here. Food was luke warm when I got home. Mind I don't live far. It wasn't even warm to the touch. The parmesan fries tasted like they just had salt. I didnt taste any Parmesan. Definitely didnt look like the photo at all. The Lil chesseurger tasted like a 2 dollar cheeseburger from Carl's Jr. Felt like the food was sitting before it was given

Brand Certified Facts from Burgerville

Burgerville partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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