Arby's

4.0
1251 reviews
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Business Details

4990 Commercial St Se, Salem, OR
97306, United States
(503) 365-7000
http://www.arbys.com/locations/us/or/salem/4990-commercial-st-se/store-6906
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
4990 Commercial St Se, Salem, OR
97306, United States

Hours

Reviews

4.0
1,251 reviews
5 stars
569
4 stars
369
3 stars
170
2 stars
68
1 star
75

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some customers enjoying the taste while others reported cold or poorly prepared items.

Service Speed

Service speed is inconsistent, with several customers noting long wait times, especially in the drive-thru.

Customer Service

Customer service is generally praised, with many reviews highlighting friendly and helpful staff.

Pricing

Customers find the prices to be on the higher side, with some expressing dissatisfaction over portion sizes and value for money.

Cleanliness

Several reviews mention cleanliness issues, including unpleasant odors and dirty conditions.
  • JS
    Jason Sousa
    Jan 3, 2026
    3.0
    The cook greeted us from the kitchen. Waited almost 10 minutes before we got to order, while watching the drive through lady see us and not acknowledge us in any sort of way. It wasn't super busy either.
  • AM
    Anthony Matthew
    Dec 25, 2025
    3.0
    Buns are always dry on the Regular Beef N Cheddar. It's my favorite sandwich from Arby's and they keep letting me down.
  • RW
    Rachelle Wilkalis
    Nov 19, 2025
    4.0
    The steak nuggets were nasty. Mozzarella sticks and crispy chicken sandwich were good, though. The service was very slow, but I was taken care of eventually. I dropped my cup in the parking lot, and they gave me a new one. That was nice. It smells bad in there.
  • KM
    Kevin Muniz
    Nov 10, 2025
    2.0
    I thought I would try their Syeak nuggets. 1 classic Beef & Chedder, one 6 piece steak nuggets, a side of Mac & cheese & a small drink, $20.00! Ridiculous! The Steak Nuggets were a huge disappointment!
  • BR
    Bradlee Richards
    Nov 7, 2025
    5.0
    Pricey but good service and food is good.
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