Brand Certified
Arby's
4.0(1336 reviews)
Certified by Arby's • Feb 22, 2026
Business Details
940 Lancaster Dr Ne, Salem, OR
97301, United States
Certified by Arby's • Feb 22, 2026
(503) 991-5004
Certified by Arby's • Feb 22, 2026
http://www.arbys.com/locations/us/or/salem/940-lancaster-dr-ne/store-1479
Certified by Arby's • Feb 22, 2026
About
Certified by Arby's • Feb 22, 2026
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Certified by Arby's • Feb 22, 2026
Hours
Certified by Arby's • Feb 22, 2026
Reviews
4.0
1,336 reviews
5 stars
641
4 stars
357
3 stars
183
2 stars
58
1 star
97
What are people saying?
AI-generated from recent customer reviews
Service Issues
Multiple customers reported unprofessional and rude behavior from staff, including order mistakes and poor communication.
Food Quality
Many reviews indicated dissatisfaction with food quality, describing it as greasy, poorly prepared, or not meeting expectations.
Customer Experience
While some customers praised the friendly service, others noted a lack of acknowledgment and slow service, particularly in the drive-thru.
Order Accuracy
Several customers experienced issues with missing items or incorrect orders, leading to frustration and disappointment.
Cleanliness Concerns
There were complaints about the cleanliness of the restaurant and restrooms, impacting the overall dining experience.
- CTChalaena Thomas2 days ago5.0I had ordered a meal for my lunch through the app for pickup at a certain time, but got caught up at work and was running over an hour behind. The crew remade my whole meal, without me even having to ask! What kind human beings 🫶 Thank you guys, y'all made my day!
- SMStaccy MJan 26, 20261.0Jennie the manager is unprofessional and disrespectful. The food here was as bad as the service.
- RLRon LeeJan 15, 20261.0Wow! The food really has gone downhill here. I had a chicken sandwich meat box today... And it was completely nasty. Everything was oily. The pie was utterly disgusting and the mozzarella sticks I didn't even realize came with the meal in addition to the chicken sandwich were totally nasty. Taste like cafeteria or what? I imagine prison food would taste like. At the prices Arby's sells food. They really need to pick up their game.
- CBCheri BradyDec 30, 20255.0The staff was very courteous and very helpful. I came in on Christmas Eve and it was nice to see that the employees really appeared to enjoy their jobs. Thank you so much.
- CRCynthia RobertsonDec 22, 20252.0I am not a happy customer, I had 2 Orders, 1st was 2 beef Gyros, Turkey ranch bacon sandwich, lg beef nuggets and curly fries, 2nd was 2 Beef Gyros, French Dip Sandwich and Large Fries.... I am missing 2 Beef Gyros, and a French Dip Sandwich. Every time I go to this Arby's they always mess up my order and the lady at the window doesn't hear or she's not listening. I am a disabled person and its hard enough for me to get around, Now I am home and didn't get my complete order, and I spent over 35.00 for everything. I think I wont be going to This Arby's anymore. What a waste of time and Money.
Brand Certified Facts from Arby's
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Certified February 22, 2026Yext Knowledge Graph
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