Taco Bell

Reviews

• AS

  A Schafer

  2 days ago
  1.0
  This is the slowest “fast food” restaurant I’ve ever been to, we got in line and waited 20 min just to order in the drive through. Once we finally ordered it was another 40 min to get our food and it was cold!
• TT

  Tonya

  Jan 6, 2026
  1.0
  Came through the drive-through for their happy hour freezes and when I got to the order spot, they told me the freeze machine is broken down so they can’t do them and they don’t have anything to replace it with around the same price. After that I had to wait in line because there is no way out of line for about 15 minutes even though I didn’t even get to place an order because they didn’t have what I was looking for. Very frustrating
• TT

  teresa tellado

  Jan 3, 2026
  1.0
  They did not give complete information on line or at window or even at window and waited for me to complain that I was missing something to then tell me that they no longer had that product. Refused to refund or even replace or do anything to compensate. So $30 (+) given and 4 items not given they replaced with something completely different than what I wanted. They didn’t even ask if that was ok with me and refused to change them. Service horrible. This is why I stopped going and will probably never go back.
• GM

  Grace Milicich

  Jan 2, 2026
  4.0
  I have lived in Scappoose for 9 years. I understand Taco Bell has a reputation for having a high turnover rate, messed up food orders, and bad service. I've only had a messed up order once, given I only order 3 things max. Yes, the wait is long. I understand it's frustrating. (I don't mind waiting) But I have never ever had a worker be rude to me. I have only witnessed customers be rude to the workers and even myself. Today, I went in and ordered 3 small things for dine in. There were 3-4 people already waiting in the lobby. I expected a long wait, but it came out in about 10 minutes. This lady who was standing by the counter, waiting for her food, stared me down while I grabbed my food and walked back to my table. She continued to stare at me as I ate, then eventually looked away. I have witnessed so many customers being rude to workers, just staring at them with daggers while making food. No wonder there is a high turnover rate, some of these customers are rude and hostile. I feel for every worker at Taco Bell St. Helens. They are always kind to me and I have never witnessed any of them be rude to a customer.
• TE

  Tom Edmonds

  Dec 19, 2025
  1.0
  If you take a chance at this location, be sure to verify every item down to the expected ingredients before you drive away. 100% of orders have errors. If you drive off first I guarantee that you will be disappointed at home. I have held off on this review for years hoping it would improve. The food received is normally as expected for Taco Bell, but this location must be owned or managed incompetently. To me, the staff have usually been polite, apologetic and appear to be moving with purpose, but orders are slow. Constant long lines at the drive through. Inevitably, there will then be some error with the order. I even tried online ordering. The first attempted online order was completely lost and, of course, l waited much longer than expected. The second attempt required about 45 minutes on-site to finally get everything. I even waited extra time before heading to the store. The location is also frequently out of some necessary ingredients which will unexpectedly limit the menu choices. If one of my family members didn't request this food occasionally, I would not bother with it. There is no other location within a 30 minute drive.

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