McDonald's

3.4
1534 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
58771 S Columbia River Hwy, Saint Helens, OR
97051, United States

Hours

Reviews

3.4
1,534 reviews
5 stars
465
4 stars
337
3 stars
358
2 stars
136
1 star
238

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, particularly during night shifts.

Food Quality

Frequent complaints about food being cold, improperly prepared, or containing foreign objects like eggshells.

Cleanliness

Concerns raised about hygiene practices, including dirty soda machines and unsanitary conditions.

Service Speed

Mixed reviews on service speed; some praised quick service while others experienced long wait times.

Atmosphere

The environment was described as toxic by some, while others noted friendly staff and a good play area for children.
  • WA
    Wonder Allen
    1 day ago
    5.0
    Consistent mcdonalds experience. Friendly cashiers good comfort food. Easy to use app to order ahead. Would recommend to others and will visit again soon.
  • BH
    Breanna H
    Nov 17, 2025
    1.0
    I visit this McDonald’s location multiple times a week because my autistic daughter will only eat plain hamburgers, and consistency is essential for her. Unfortunately, approximately one out of every three visits, her burger is prepared incorrectly despite my ordering through the app and selecting plain each time. As a parent of a special needs child with an eating disorder, these repeated mistakes create significant stress and disruption. It should not be difficult to read an order and prepare it as requested, especially when it is clearly labeled. On one occasion, I was even reprimanded by a staff member while the wrapper itself displayed “PLAIN” in capital letters. I am asking respectfully but firmly for greater attention to detail. Accuracy is a basic expectation, and for families like mine, it makes a tremendous difference. Please do better.
  • JB
    John Bowers
    Nov 14, 2025
    4.0
    it's McDonald's. I would never give them a five-star rating
  • YY
    Yuru
    Nov 13, 2025
    2.0
    Food came out real bad. Rubber bread
  • EC
    Eric carey
    Oct 26, 2025
    3.0
    I bought a homeless man dinner, he seemed to enjoy it

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, seven days a week.

Does this McDonald's offer delivery services?

Yes, delivery is available 24/7 through their online ordering portal.