Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported receiving old, cold, or incorrect food items, with several mentioning issues like mushy lettuce and missing ingredients.
Service Issues
Numerous reviews highlighted poor customer service, including staff being rude, unhelpful, or rushing customers during their orders.
Cleanliness
Several customers noted that the dining area was dirty, with sticky tables and trash, contributing to a negative dining experience.
Inconsistent Experience
While some customers praised the fast and friendly service, many others experienced long wait times and incorrect orders, indicating inconsistency in service.
JL
Jonathan Leon
Jan 31, 2026
1.0
Horrible experience i went through the drive through got my food fast, but it was old food it wasnt fresh and it wasnt hot plus my soda was watered down I won't ever be eating at this location again.
TW
Timothy Willhite
Dec 21, 2025
3.0
We felt very rushed when trying to decide on what we wanted, then when we did get our food there was stuff missing. Then when I asked for them they acted like oh yeah here it is, like they where hopping we did not notice and get free food for them self.
KC
Kaylin Cooper
Nov 13, 2025
1.0
Disappointing. Just went through the drive through today, in the mood for a refreshing salad, I recalled having a delicious salad there a few years ago and figured I’d give it a go again. I ordered the apple pecan chicken salad with no blue cheese crumbles. I get home to find out they got that part right, there were no blue cheese crumbles! However, there was a fowl smell upon opening the container, much of the lettuce had mushy brown spots on it 🤢 and it all smelled rotten. It was inedible. Even if that hadn’t been the case, they provided me with a ranch salad dressing packet to put on an apple pecan salad instead of the pomegranate vinaigrette that it was supposed to come with. I’m sure somebody somewhere likes ranch on their apples, but no thanks. Come on 🤦♀️
HG
Hailey Gilbert
Oct 15, 2025
1.0
I had my boyfriend and his brother with me. We took a few minutes to figure out what we all wanted. The man taking out order kept rushing us saying we needed to hurry up and that there is a time limit we were allowed in the drive through before he has to MAKE us order inside. Mind you we were there for about 4-5 minutes. We hurryed to decide what we wanted and ended up getting something we didn't really want. They took about 8-10 mins to get our food we had gotten a 10pc chicken nugget and a 5$ hamburger bag. We had verry clearly specified ranch they gave us a chilli sauce. The nuggets were soggy and VERRY cold. Our drink that came with the bag deal was given with no ice and was flat/warm . I'm normally not one to complain but when I have to deal with straight up disrespecr after a long day I will complain. I have never left a review however I was verry rudely rushed after only being on the line for about 5 mins or less.
AJ
Al Jenkins
Sep 28, 2025
3.0
Fewer stomach cramps than toco bell... but the plainest burger I've hade since I had that cardboard one my daughter made me when she was 4 years old.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at this Wendy's location in Roseburg, OR?
The drive-thru is open from 6:00 AM to 11:00 PM every day of the week.
Does this Wendy's in Roseburg serve breakfast?
Yes, this Wendy's location serves breakfast. You can order breakfast combos, sandwiches, coffee, and sides through their app or website.
How can I place an order for pickup or delivery at this Wendy's?
You can order through the Wendy's mobile app or online at order.wendys.com, selecting this Roseburg location for pickup or delivery where available.
What payment methods are accepted at this Wendy's?
This location accepts American Express, Cash, Discover, MasterCard, and Visa.
Is there seating available for dining inside this Wendy's restaurant?
Yes, this Wendy's location offers dine-in seating along with drive-thru and delivery options.
Where is this Wendy's located in Roseburg?
It is located at 798 NW Garden Valley, Roseburg, OR 97471, USA.
What should I do if I want to provide feedback about my experience at this Wendy's location?
You can contact the Customer Care team via the Wendy's Contact page or call (541) 673-1392 to reach the location directly. You may also complete the Wendy's Customer Satisfaction Survey using your receipt information.
Is there a nearby gas station if I need to refuel before or after visiting Wendy's?
Yes, the Sinclair Gas Station and Fred Meyer Gas Station are close by, convenient if you want to refuel when visiting Wendy's.
Are there any nearby restaurants where I can try different cuisines near Wendy's in Roseburg?
Nearby Mexican restaurants include Hacienda Vieja Mexican Restaurant Roseburg, La Hacienda Mexican Restaurant, Si Casa Flores, and Burrito Vaquero, offering a variety of flavors to explore after Wendy's.
What other nearby services are available close to Wendy's for additional convenience?
Nearby services include the Roseburg Army Career Center, Umpqua Bank, Beauty Boutique Salon, and several telecommunications providers like Umpqua Satellite LLC and U.S. Cellular.
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