Wendy's

3.7
1533 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
798 Nw Garden Valley, Roseburg, OR
97471, United States

Hours

Reviews

3.7
1,533 reviews
5 stars
561
4 stars
395
3 stars
304
2 stars
105
1 star
168

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with cold, incorrect, or poorly prepared food items.

Service Speed

Many reviews highlighted long wait times in both drive-thru and dining areas, often with orders being incorrect or missing.

Staff Attitude

Customer service experiences varied, with some staff being friendly while others were described as rude or unprofessional.

Cleanliness

The restaurant's cleanliness was a common concern, with reports of dirty tables, trash, and an overall unkempt environment.

Order Accuracy

Numerous customers experienced issues with their orders being incorrect, leading to frustration and dissatisfaction.
  • KC
    Kaylin Cooper
    Nov 13, 2025
    1.0
    Disappointing. Just went through the drive through today, in the mood for a refreshing salad, I recalled having a delicious salad there a few years ago and figured I’d give it a go again. I ordered the apple pecan chicken salad with no blue cheese crumbles. I get home to find out they got that part right, there were no blue cheese crumbles! However, there was a fowl smell upon opening the container, much of the lettuce had mushy brown spots on it 🤢 and it all smelled rotten. It was inedible. Even if that hadn’t been the case, they provided me with a ranch salad dressing packet to put on an apple pecan salad instead of the pomegranate vinaigrette that it was supposed to come with. I’m sure somebody somewhere likes ranch on their apples, but no thanks. Come on 🤦‍♀️
  • MT
    metal Mike Teller
    Nov 12, 2025
    4.0
    It's a good place for a burger with my family the frostys are amazing 4stars
  • LP
    Lance Pugh
    Nov 9, 2025
    3.0
    Food has really done downhill over the years.
  • DD
    D D
    Oct 24, 2025
    1.0
    Baconater was old and fries were freezin cold. Thanks guys 🙂
  • HG
    Hailey Gilbert
    Oct 15, 2025
    1.0
    I had my boyfriend and his brother with me. We took a few minutes to figure out what we all wanted. The man taking out order kept rushing us saying we needed to hurry up and that there is a time limit we were allowed in the drive through before he has to MAKE us order inside. Mind you we were there for about 4-5 minutes. We hurryed to decide what we wanted and ended up getting something we didn't really want. They took about 8-10 mins to get our food we had gotten a 10pc chicken nugget and a 5$ hamburger bag. We had verry clearly specified ranch they gave us a chilli sauce. The nuggets were soggy and VERRY cold. Our drink that came with the bag deal was given with no ice and was flat/warm . I'm normally not one to complain but when I have to deal with straight up disrespecr after a long day I will complain. I have never left a review however I was verry rudely rushed after only being on the line for about 5 mins or less.

Frequently Asked Questions About Wendy's

Is Roseburg #3 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.