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Sonic Drive-In

3.6
(1450 reviews)

Business Details

1275 Ne Stephens Street, Roseburg, OR
97470, United States
(541) 672-8161

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Roseburg, OR. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1275 Ne Stephens Street for the ultimate SONIC experience!

Location

Sonic Drive-In
1275 Ne Stephens Street, Roseburg, OR
97470, United States

Hours

Reviews

3.6
1,450 reviews
5 stars
528
4 stars
350
3 stars
269
2 stars
108
1 star
195

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times for their orders, often exceeding 20 minutes, with some experiencing waits of over an hour.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and poor communication regarding order status.

Food Quality

Feedback on food quality was mixed; while some enjoyed specific items like shakes and tater tots, others complained about cold, soggy, or poorly prepared food.

Customer Service

Customer service experiences varied widely, with some praising friendly staff while others reported rude interactions and lack of responsiveness.
  • TB
    Tim Bergstrom
    Jan 25, 2026
    5.0
    Always delicious
  • TG
    Trish Gibson
    Nov 14, 2025
    1.0
    I decided to hit the drive thru for a burger for lunch today, and it was absolutely disgusting! So gross I couldn't even eat it! Then I spent the rest of the day trying to outrun the awful, rank smell of the stale grease from that so called burger, which permiated my clothing and my car before I could find a place to dump it. I have never had such a gross meal from a Sonic before! I don't believe any actual meat was used in the making of this burger, and I was inclined to believe that maybe they grilled up the box instead? Thankfully, I had ordered tots as well, and they were great so I had at least a snack for lunch. Drive thru was efficient and very friendly staff, I must say, but I only eat out once a month and I am extremely disappointed that I wasted my one meal on this inedible disaster! I definitely won't be back! I almost never leave harsh reviews, but this experience definitely earned it!
  • JM
    Janet Martin
    Nov 5, 2025
    3.0
    As far as I know, this is a to-go only location, with no lobby to sit & eat. There's a table or 2 outside, a drve-thru, and multiple carhop stalls. For fast food, it's okay. Employees are personable enough, my beef is w/their drink specials. They are not consistent, at all. One slushy fine, the next terrible. This review is due to my ordering 2 of the Halloween specials (think blizzard), choice was choc or vanilla, and came with 3kinds of candy swirled throughout. At least that's what the picture used to advertise showed. They were lame. If id paid the$6.95 EACH, Id have returned them. (2 for 1) Not choc or vanilla, rather a pale brown, and the little bit of candy sat on top. Nothing like advertised. Stick to the milkshakes, they are MUCH better!

Brand Certified Facts from Sonic Drive-In

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Certified March 01, 2026Yext Knowledge Graph
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