McDonald's

3.5
1300 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
511 NE Garden Valley Rd, Roseburg, OR
97470, United States

Hours

Reviews

3.5
1,300 reviews
5 stars
426
4 stars
308
3 stars
263
2 stars
116
1 star
187

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rude or unhelpful interactions.

Food Quality

Many customers complained about cold, stale, or incorrectly prepared food, with several noting issues like burnt items and missing ingredients.

Wait Times

Long wait times were a common complaint, with multiple reviews mentioning delays in both drive-thru and in-store service.

Cleanliness

Several customers expressed concerns about the cleanliness of the restaurant, including dirty tables and unsanitary conditions.

Pricing

Customers frequently mentioned that prices were too high for the quality of food received, with calls for better value and lower prices.
  • LM
    Luis M
    Nov 16, 2025
    3.0
    Esta fallando mucho
  • JA
    Ja Ahern
    Nov 3, 2025
    5.0
    Cool
  • TC
    Toni Clough
    Oct 25, 2025
    5.0
    Good customer service
  • KB
    Kandi Birdsell
    Oct 22, 2025
    5.0
    I come here for my grandkids.
  • DJ
    Danielle Justus
    Sep 25, 2025
    1.0
    Went through the drive thru asked for no salt on meat and not only was extra salt on the meat but it had been sitting long past its cook date i was parked for bout 15min and the nuggets weree flat hard as rocks full of grease and no sauce so because of the time i sat in parking lot and tried to choke down the horribke food i went to get a refill in the dirty lobby and the manager told me i owed 2.98 for my refill because i didnt eat in the lobby but the parking lot and coukdnt even eat the food cause if how disgusting it was as far as i know mcdonalds still has refills and when i called bout getting extra salt on the meat when it clearly says no salt they refused to take my name to fix there screw up as much money as i spend a wk there will no longer happen and my family will no longer be eating here ill be sure to have the health dept come check there cleaning practice cause the lobby was so unsanitary

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's Roseburg location?

McDonald's in Roseburg is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's at 511 NE Garden Valley Rd has a drive-thru that operates 24/7.