McDonald's

3.5
1774 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2535 NW Stewart Parkway, Roseburg, OR
97470, United States

Hours

Reviews

3.5
1,774 reviews
5 stars
565
4 stars
422
3 stars
360
2 stars
131
1 star
296

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and rude staff interactions.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about cold, overcooked, or improperly prepared items.

Cleanliness

Several customers noted unsanitary conditions in the dining area and restrooms, with dirty tables and overflowing trash cans.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and good experiences, particularly highlighting individual employees who went above and beyond.

Pricing Concerns

Customers expressed dissatisfaction with rising prices and perceived lack of value for money.
  • GT
    Gavin Tomlinson
    Nov 12, 2025
    5.0
    Really chill workers
  • MF
    Maria Fairfield
    Nov 10, 2025
    1.0
    They did not give me my buy 1 get 1 for a dollar item and then tried to charge me full price to get it . Said it’s still the same price . I mean just say you didn’t ring it in right .
  • CW
    Craig Webb
    Nov 6, 2025
    1.0
    Was in the lobby yesterday and heard a manager tell a pregnant employee that she COULDN'T PUMP and couldn't use the bathroom and had a major attitude about giving legal breaks. I will be calling BOLI and a couple other places in the morning. If management doesnt want to follow basic state law then I will force them to. Absolutely sick. Management needs to be fired or at tge very least RETRAINED.
  • BC
    Blue Otter Trading Co.
    Oct 31, 2025
    1.0
    I walked in because of previous messups at drive thru. There was a line to the door, one cashier and she was also running food to tables. The back end was full of people and it was chaos. I got a breakfast sandwich, brown, lrg coffee. They gave me my food but no coffee. So I waited with two other guys that were waiting for stuff they forgot. They were waiting before me. I got my coffee before they did. I grabbed my food and left. I started to eat and realized I got my breakfast sandwiche but no hash brown. I paid 3 times what it cost just a few years ago. I will eat else where from now on. Ridiculous.
  • CS
    Crystal Sheffler
    Oct 11, 2025
    5.0
    My husband and I both ordered fish sandwiches for the first time in many years. We don't normally eat at McDonald's but were traveling, hungry, and close to a McDonald's. The sandwiches were very good, just not as large as they used to be. The tables were clean as were the restrooms and the service was very good. We actually wanted to order breakfast and arrived at 10:45 AM but were informed that they don't serve breakfast anymore which was disappointing.

Frequently Asked Questions About McDonald's

What are the McDonald's location's hours of operation?

This McDonald's location is open 24 hours every day of the week.

During what hours is the McDonald's drive-thru available?

The drive-thru is open 24 hours a day, seven days a week.