McDonald's

3.5
1687 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
150 Roberts Creek Road, Roseburg, OR
97471, United States

Hours

Reviews

3.5
1,687 reviews
5 stars
557
4 stars
373
3 stars
337
2 stars
145
1 star
275

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rude and unhelpful employees.

Order Accuracy

Many customers expressed frustration over incorrect orders and missing items, indicating a consistent issue with order fulfillment.

Food Quality

Food quality was inconsistent, with reports of cold, undercooked, or stale items, alongside some positive mentions of fresh food.

Cleanliness

The dining area was frequently noted as dirty, with complaints about unclean tables and overall unsanitary conditions.

Speed of Service

Service speed was a common complaint, with numerous reviews highlighting long wait times, especially during busy periods.
  • HM
    Haley Marie
    6 days ago
    5.0
    Always the best just wish some people would smile more 🥰🥰.
  • BT
    Barbara Tessitore
    Dec 17, 2025
    5.0
    Nice place. They were very friendly and didn't force us to use the kiosk. Good music too. Not crazy loud screaming music. Nice atmosphere.
  • DW
    Diamond Winds
    Dec 17, 2025
    3.0
    Today this McDonalds was really slow. It took a long time to get 2 double cheese burgers. We even had to pull over and wait.
  • KB
    Kristie Bassett
    Dec 9, 2025
    1.0
    Whoever is working the drive thru right now either needs a new job or needs to learn hot to speak to customers. I always say please and thank you. Have a nice day, etc. I’m am extremely nice but that employee has a HORRIBLE ATTITUDE.. Was rude at the order board. Didn’t offer me my receipt. Shoved my food in my face as soon as I pulled up then slammed the window shut in my face.. All like I had done something wrong. Again, I was extremely polite when giving my PREORDERED food code. I work in customer service as well so no, I’m not sorry for say this, GET A DIFFERENT JOB IF YOU CANT BE KIND TO PEOPLES FACES. It’s not hard. I do it daily. It’s called adulting. It’s time to start holding people accountable and start PAYING people what they’re actually worth not what they want.. You want a liveable wage, act like a decent person then. We all have shit going on but you don’t take it out on the strangers while you’re working.. That’s not okay…
  • HT
    Honest Thoughts
    Nov 3, 2025
    1.0
    So I went through the drive through yesterday for breakfast and it was packed. I was in the drive through for probably 15-20 minutes total which is fine because like I said they were packed. They pulled me up to the second window to wait for hashbrows. I literally watched the worker hand my bag of food to someone else, they opened the bag and shoved their hands in it, realized it wasn’t theirs so they handed back to the employee who then walked over to the window and handed me THE SAME BAG OF FOOD that these random strangers stuck their hands in………yeah that’s disgusting, unprofessional, and a violation. They did not make my food over again and they did not refund me. 0/10 recommend

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's Roseburg location?

McDonald's in Roseburg is open daily from 4:00 AM to 2:00 AM, providing almost 22 hours of service each day.

Does this McDonald's have a drive-thru service and what are its hours?

Yes, the McDonald's at 150 Roberts Creek Road offers drive-thru service daily from 4:00 AM to 2:00 AM.