Business Details
About
Coffee ShopCafeTea RoomJuice ShopDutch Bros. Coffee
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
Location
Hours
Reviews
4.5
587 reviews
5 stars
447
4 stars
73
3 stars
28
2 stars
14
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, though some reported instances of rudeness and mistakes with orders.
Order Accuracy
There were multiple complaints about incorrect orders and inconsistent drink quality, leading to frustration among customers.
Overall Experience
While many enjoyed their visits and the coffee, some expressed dissatisfaction with service speed and drink preparation.
Drink Quality
Customers generally enjoyed the coffee and drink options, but some noted issues with sweetness and flavor balance.
- LLLindsay3 days ago1.0This is actually the worst dutch I've been to. I worked here with friends in high school and it was all about being upbeat, making good coffee and communicating with the customers. The coffee I received was literally just steamed milk. Im not even joking. I didn't realize until I drove away. I stopped by another coffee shop near by and the girl gave me free espresso shots to put in my drink because it was so laughable. Not only was the coffee bad. But the girls in the dutch bros didn't talk and engage like they used to. They were just flirting with some boy and talking and laughing with each other and playing on there phones. Its like 5 year olds run this stand. Actually super disappointing what dutch bros is turning into. Dave and Travis started this business with a purpose and it used to be super rad. Now its just a joke and know one cares about the true beauty and story of the history of dutch bros.
- AOAngela OrtegaDec 27, 20255.0Can’t get enough!!
- ABAnnabell N' BettyDec 14, 20255.0The baristas that work at this location are so nice! I love them.
- LBLeanna BidwellDec 4, 20255.0This is a drive thru coffee shop.
- PMPat MoreySep 11, 20255.0The kids that work there are always so awesome!
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the operating hours of Dutch Bros Coffee in Roseburg?
Dutch Bros Coffee at 1731 N.E. Stephens St. in Roseburg is open daily from 5:00 AM to 11:00 PM.
Does Dutch Bros Coffee offer delivery or curbside pickup?
Dutch Bros Coffee offers curbside pickup but does not provide delivery services. Third-party delivery may be available, but the company recommends visiting the location for the best experience.
Can I earn rewards points at Dutch Bros Coffee and how?
You earn 3 points for each dollar spent at Dutch Bros Coffee with no limit on points. If you forget your phone, give your phone number to the broista to still earn points.
What payment methods does Dutch Bros Coffee accept?
Dutch Bros Coffee accepts cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Some locations may accept personal checks; please check with your local shop.
Are there sugar-free and caffeine-free drink options available?
Yes, Dutch Bros offers several sugar-free flavors including white chocolate, caramel, vanilla, and seasonal peppermint. Caffeine-free options include decaf espresso drinks, hot cocoa, shakes, smoothies, sparkling sodas, and lemonades.
Can I customize my drinks at Dutch Bros Coffee?
Yes, the broistas at Dutch Bros Coffee are happy to customize your drink any way you'd like, including when ordering ahead via their app.
Is there a birthday reward at Dutch Bros Coffee?
You can receive a free drink on your birthday by downloading the Dutch Bros app and redeeming the birthday reward featured in the app.
What are some nearby places I can visit around Dutch Bros Coffee at 1731 N.E. Stephens St.?
Near Dutch Bros Coffee you can visit Abby’s Legendary Pizza for a meal, or Old 99 Brewing Co. featuring Loggers Pizza for a brewery and pub experience. There are also several financial institutions nearby like Sofcu Community Credit Union and First Community Credit Union for banking needs.
How can nearby places like Abby's Legendary Pizza and Old 99 Brewing Co. enhance my visit to Dutch Bros Coffee?
You can enjoy a coffee or smoothie at Dutch Bros Coffee before or after grabbing a meal at Abby's Legendary Pizza or enjoying drinks and food at Old 99 Brewing Co., creating a nice outing with food and coffee in close proximity.
Are there convenient financial service options near Dutch Bros Coffee?
Yes, nearby are Sofcu Community Credit Union and First Community Credit Union, convenient for handling banking needs before or after visiting Dutch Bros Coffee.