Business Details
About
Coffee ShopCafeTea RoomJuice ShopDutch Bros. Coffee
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
601 reviews
5 stars
447
4 stars
75
3 stars
28
2 stars
26
1 star
25
What are people saying?
AI-generated from recent customer reviews
Inconsistent Quality
Many customers reported inconsistent drink quality, with issues such as drinks being too sweet, watery, or not made to order.
Service Speed
Customers frequently mentioned long wait times, especially during busy hours, with some expressing frustration over slow service.
Friendly Staff
Despite the issues, numerous reviews highlighted the friendliness and helpfulness of the staff.
Customer Experience
Several reviews noted poor customer service experiences, including mistakes with orders and lack of attentiveness from staff.
- MSMike ShottDec 24, 20255.0Great fast service every single time
- JTJ TNov 21, 20251.0I gotta hand it to them, making my drink taste different every time even though I always order the same thing is impressive. It is always way too sweet or has absolutely no flavor. I cant win, its this specific location. I prefer Starbucks but since this is right by my house sometimes I dont want to go to town, I'm like how bad can it be then I waste $6-$7 on a drink and end up going to town anyways. I do not have this issue with other locations. If you want the freezes, etc I'm sure it's fine that just comes out of a machine but if you're wanting just decent espresso the flavorings it's like they use a different amount everytime. I wish they'd stop using the tablet for orders, that would help so I could tell the person who is actually making my drink. And it's not quick, somehow it takes about the same amount of time as driving all the way to Starbucks. I've walked up to the window and it's not quicker, I'll watch so many cars go through before they even take my order walk up is last priority.
- JSJames SteverNov 17, 20251.0The service was very nice and the location looked very clean. But for whatever reason , I cannot get a drink from this particular location without them missing it up. I like to order the picture perfect.But whenever I order from this location they drown it in so much syrup to where I'm literally sucking up hershey syrup. And if I ask her lite syrup I don't get any. I suppose I should just avoiding this location. If I could put a picture of my drink on here I would if I knew how because the thing is actually almost black and undrinkable. My daughter's drink was fine.
- TCTony CrispSep 12, 20252.0Every time you go to this location, there’s a long line the wait times are long and you be sitting there for a good 20 minutes waiting for a drink. I thought Dutch Bros supposed to be quick and convenient and then when they are busy, they can’t even get your drink order right might as well make your own coffee at home
- LMLeigh MontgomeryAug 19, 20255.0Great coffee and friendly staff
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the hours of operation for Dutch Bros Coffee at 4635 Carnes Rd, Roseburg?
Dutch Bros Coffee is open daily from 5:00 AM to 11:00 PM.
Does Dutch Bros Coffee offer a drive-through?
Yes, this location has a drive-through for your convenience.
Can I order Dutch Bros Coffee online or through an app?
You can order ahead using the Dutch Bros app available on the Apple App Store and Google Play Store, or use their online ordering link for pickup.
What are some popular sugar-free flavor options at Dutch Bros Coffee?
Sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
Does Dutch Bros Coffee have any caffeine-free drink options?
Yes, they offer caffeine-free options like Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades, and can make classic espresso drinks with decaf espresso.
Does Dutch Bros Coffee accept mobile payment options?
Yes, they accept cash, major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal.
Is there a nearby grocery store where I can shop before or after visiting Dutch Bros Coffee?
Yes, Ray's Food Place, a supermarket and convenience store, is near Dutch Bros Coffee at 4635 Carnes Rd, making it easy to combine your coffee run with grocery shopping.
Are there nearby restaurants close to Dutch Bros Coffee for a meal or snack?
Nearby dining options include Purple Parrot (American restaurant), Sushi And Roll (sushi restaurant), and Papa Murphy's (pizza restaurant), ideal for enjoying a meal before or after your coffee.
Where can I find shipping or postal services near Dutch Bros Coffee?
You can access shipping and postal services at nearby Goin' Postal or the UPS Authorized Shipping Outlet, both conveniently located near Dutch Bros Coffee.
Are there family-friendly drink options for kids at Dutch Bros Coffee?
Yes, kids can enjoy Not-so-Hots®, Sparkling Sodas, Dutch Shakes, and Smoothies at Dutch Bros Coffee.