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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Redmond, OR. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 500 Nw Oak Tree Lane for the ultimate SONIC experience!
Feedback on customer service is mixed, with some praising friendly staff while others report rude and unhelpful interactions.
Order Accuracy
Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.
Food Quality
Food quality is inconsistent, with reports of cold, old, or poorly prepared items, though some customers enjoyed their meals.
Pricing
Some customers feel that prices are too high for the quality of food received.
Cleanliness
Concerns were raised about the cleanliness of the restaurant, particularly the bathrooms.
RN
Rick Neault
Jan 21, 2026
4.0
Judging the atmosphere isn't really a thing here, but since they only have a few outdoor seats I will rate it thus. The food is generally above average and always consistent. They get high marks for their variety and the employees are always in a good mood.
CG
Chris Garrett
Jan 19, 2026
4.0
The burger I ordered came out sloppy, greasy, and tasted like a boxed of hamburger helper was cooked in my mouth, and to be completely honest I'm not sure it was a bad thing. The staff were wonderful and friendly, and food came out fast.
SS
Sadie Spansel
Dec 2, 2025
1.0
Store manager lady was extremely rude, gave no effort to resolve the issue, and cut me off mid sentence. Very poor customer service.
MA
Mia Anderson
Nov 25, 2025
4.0
Could be just a little bit less expensive. Cuz I know when we are deciding where to grab a bite to eat or go out for a meal to. We ALMOST ALWAYS pass on sonic due to pricing being waaaay more expensive then other food services in the area
GG
Galaxies_Crown
Nov 24, 2025
1.0
I ordered a number 5 through their drive thru, which is a SUPERSONIC double bacon cheeseburger with no lettuceand no tomato. They messed up three times. I had to get it fixed three times. I do not recommend this location if you have food sensory issues like my brother and I. An employee was rude and I felt like I was unwelcome and wrong for wanting it fixed