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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Redmond, OR. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 500 Nw Oak Tree Lane for the ultimate SONIC experience!
Numerous reviews highlighted poor customer service, with reports of rude staff and unresolved issues.
Order Accuracy
Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.
Food Quality
Several reviews mentioned declining food quality, including cold and poorly prepared items.
Pricing Concerns
Customers expressed that prices are higher compared to competitors, impacting their decision to dine here.
Mixed Experiences
While some customers praised the food and service, many others reported negative experiences, indicating inconsistency.
SS
Sadie Spansel
Dec 2, 2025
1.0
Store manager lady was extremely rude, gave no effort to resolve the issue, and cut me off mid sentence. Very poor customer service.
MA
Mia Anderson
Nov 25, 2025
4.0
Could be just a little bit less expensive. Cuz I know when we are deciding where to grab a bite to eat or go out for a meal to. We ALMOST ALWAYS pass on sonic due to pricing being waaaay more expensive then other food services in the area
GG
Galaxies_Crown
Nov 24, 2025
1.0
I ordered a number 5 through their drive thru, which is a SUPERSONIC double bacon cheeseburger with no lettuceand no tomato. They messed up three times. I had to get it fixed three times. I do not recommend this location if you have food sensory issues like my brother and I. An employee was rude and I felt like I was unwelcome and wrong for wanting it fixed
AK
Aaron Knouse
Nov 15, 2025
5.0
Had been waiting a little while for a large order and come to find out my check-in didn't work. The individual named Tyler went above and beyond and made the longer wait worth it.