Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer experiences with staff are mixed, with some praising friendly service while others report rudeness and poor customer care.
Food Quality
Food quality is inconsistent, with reports of cold items and incorrect orders, though some customers still find it satisfactory.
Cleanliness
The dining area and restrooms are generally reported as clean, contributing positively to the overall experience.
Efficiency
Service speed varies, with some customers experiencing long wait times and order inaccuracies, particularly in the drive-thru.
Pricing Concerns
Many customers express dissatisfaction with rising prices and perceived reductions in food quality and portion sizes.
NH
Narinder Hazuria
Feb 12, 2026
5.0
Good morning 😃
LT
linda tolstead
Feb 10, 2026
5.0
Clean !
IA
Irene Abramenko
Feb 7, 2026
2.0
Sitting in drive through for 25mins not one person ask to hold or anything they are still open for another hour and 15min when I got here.
EM
elijah miller
Feb 5, 2026
1.0
Refused to answer the phone after calling and ringing 7 times, when someone did answer they immediately hung up on me. They made my food wrong and all i wanted was to have it remade correctly. Horrible and unacceptable customer service.