Jimmy John's

3.5
233 reviews

About

Sandwich Restaurant

Location

Jimmy John's
1400 SW Canal Blvd, Redmond, OR
97756, United States

Hours

Reviews

3.5
233 reviews
5 stars
103
4 stars
40
3 stars
14
2 stars
17
1 star
59

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers enjoyed the sandwiches, there were multiple complaints about incorrect orders, stale bread, and food safety issues, including hair found in sandwiches.

Customer Service

Customer service experiences varied widely; some praised staff for being friendly and helpful, while others reported rude behavior and poor handling of complaints.

Delivery Issues

Numerous reviews highlighted significant delays in delivery times, with some orders arriving late or not at all, leading to frustration among customers.

Cleanliness and Safety

Several customers expressed concerns about cleanliness and food safety practices, including unsanitary conditions and improper food handling by staff.

Inconsistent Experience

Overall, customers noted a lack of consistency in service and food quality, with some visits resulting in positive experiences while others were disappointing.
  • ND
    Nick Dupont
    5 days ago
    2.0
    Last 5 times barely any meat and I get a lettuce wrap. . Like one slice come on peopls. Your sandwiches are expensive so pony up
  • TW
    Tiffani Wright
    Dec 29, 2025
    1.0
    About a tablespoon of chicken on this. Insane for $17
  • HR
    Homes Direct Redmond
    Dec 3, 2025
    5.0
    I usually order once a week and have delivered. Food is good and the delivery is prompt. The delivery drivers are very courteous and friendly.
  • GM
    Gary Moreno
    Oct 1, 2025
    5.0
    The seafood platter was beautifully arranged and delicious.
  • ZS
    Zeh Sackett
    Sep 22, 2025
    1.0
    I ordered the turkey tom unwhich on doordash and they sent me this 5 inch wrap. Cost me over $17. Worst portion/price ratio I've seen. They don't tell you on doordash how big the sandwich is supposed to be (terrible) but I know it should be at least 6 inches. I left a review on doordash and they haven't replied. They're not gonna get me a refund. I've always been a huge Jimmy John's advocate. Love the sandwiches and at a good price. But now I'm going to avoid them and tell everyone they're gross and expensive