Chipotle Mexican Grill

3.2
132 reviews

About

Mexican Restaurant
Chipotle Redmond - OR is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
1395 SW Canal Blvd, Redmond, OR
97756, United States

Hours

Reviews

3.2
132 reviews
5 stars
52
4 stars
16
3 stars
10
2 stars
13
1 star
41

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times, poor service, and incorrect orders, particularly with online and drive-thru orders.

Food Quality

Feedback on food quality was mixed, with some praising freshness and taste, while others complained about small portions and incorrect ingredients.

Staff Attitude

While some reviews highlighted friendly and helpful staff, others noted rudeness and lack of teamwork among employees.

Cleanliness

Several customers mentioned cleanliness issues in the dining area and overall restaurant upkeep.

Overall Experience

The location has potential but is struggling with consistency in service and food quality, leading to a divided customer experience.
  • DA
    Dillon Auman
    2 days ago
    1.0
    Bruh... 50 bones for 2 of these?... case#CAR18459296 might wanna use that recorded phone call as a training opportunity. Also, store doesnt take any calls? I just want to send the store manager a picture of what theyre scrapping off the bottom of the pans after they leave.
  • JB
    Josh Bickett
    Jan 2, 2026
    2.0
    How is it a quesadilla if it doesn’t have cheese!? We ordered a chicken & cheese quesadilla but it didn’t have cheese. Food is decent, but orders often have errors
  • KH
    Konnor Hartley
    Jan 2, 2026
    1.0
    Constantly either closed/ mobile order only due to staffing and its horrible, they skimp on meat hard
  • ES
    Erik S
    Dec 28, 2025
    1.0
    Took 40 minutes for the lady behind counter to make the 4 burritos before us. She was extremely slow with every task she did and had a super negative attitude. Also skimped hard on the meat. Lots of customers behind us walked out after waiting in line for so long.
  • JJ
    Josh
    Dec 18, 2025
    5.0
    After a long day of work it was nice to be greeted with professional service. My order was finished quickly. Interactions with staff were pleasant, efficient, quick and management was clearly apart of the process from top down. This location operates with expectation set by good leadership and executed through a solid team. This should be the baseline for all food service companies in Redmond, OR.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Redmond, OR offer?

Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.

What are the operating hours of Chipotle Mexican Grill at 1395 SW Canal Blvd, Redmond, OR?

The restaurant is open daily from 10:45 AM to 7:30 PM.