Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently praised the friendly and helpful staff, though there were also numerous complaints about rude service and long wait times.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poorly prepared food.
Food Quality
Feedback on food quality was mixed, with some customers enjoying fresh and hot meals while others reported cold, overcooked, or poorly made items.
Pricing Concerns
Several customers expressed dissatisfaction with rising prices and perceived value, noting that the cost of meals has increased significantly.
Cleanliness and Atmosphere
While some customers appreciated the cleanliness and family-friendly environment, others reported issues with restroom cleanliness and overall atmosphere.
BD
B D
6 days ago
1.0
I stop in once in a while and get the same thing , 2 Mcdoubles with extra pickle . And for some reason I was charged $16.00 and another time its $4.78 ect.. And by "extra pickle " I don't mean " 1 " little pickle slice added to the 2 that are on them .. There's a couple employees at the window that are great and the others its as if you're interrupting them and they don't wanna be there .
Just my 2cents
SM
Sabrina Martin
Nov 7, 2025
4.0
My overall review of the store has nothing to do with the employees. I ordered through the app for a drink. A 2.99 deal, but it was almost five dollars. I asked the front person to add extra drizzle because of the ridiculous charges. Telling me it would do the same if she rang it up.
But…..
Well, I think you guys should be mindful that others have worked for McDonald’s. I’m aware it is a bottle full of Carmel, and all you gotta do is squeeze it for extra…. Few cents it cost the store. Instead they wanted to add a dollar for two additional squeezes. I want you to know how ridiculous this is. With the additional charges it was cents to please a customer. Instead I was told no. Please remember some of us know how the game is played. You could have easily just promo it. Not hard… few buttons. McDonald’s coffee is low in comparison to a coffee shop. Stop charging people the same amount for good coffee somewhere else.
I’m highly disappointed..
On top of when I pay for extra… I rarely ever get it…
Btw, also one of the worst companies I have ever worked for in my life. I haven’t heard good things about the owner here as well. I am not surprised over the greed when it comes to the owner. I’d like to vomit.
Please, get on top of the vegan, and vegetarian food. It’s time for this company to add options for people who don’t want to eat meat, or cheese. Too big of a company not to get it together.
JR
Jessica Rodgers
Nov 2, 2025
1.0
Took the girls a half hour to make a frappe and 1 medium hot coffee we doordashing and the doordash order was done before my order and we had placed our coffee orders before the.doordash order come on prinvill.step.it up seriously a bad weekend came to see my aunt for a visit and we had no good experience in this town
AP
Abigail Partlow
Oct 13, 2025
5.0
I had trouble with the kiosk ordering system and the woman at the counter was able to help me quickly and kindly. Great service!
What are the opening hours for dining inside McDonald's at 498 W 3rd St, Prineville?
McDonald's offers dine-in service daily from 5:00 AM to 10:00 PM.
When is the McDonald's drive-through service available?
The drive-through is open every day from 5:00 AM until midnight (12:00 AM).
What are the delivery hours for McDonald's in Prineville, OR?
Delivery is available daily from 5:00 AM to 11:30 PM.
How can I order McDonald's food online for delivery or pickup?
You can order online via the delivery URL: https://mcdonalds.order.online/business/-5579 or through the McDonald's App available on iOS and Android.
Does this McDonald's location offer curbside pickup?
Yes, curbside pickup is available at this McDonald's.
What payment options does McDonald's Prineville accept?
Payments can be made using American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is WiFi available at this McDonald's in Prineville?
Yes, the restaurant offers free WiFi to customers.
How can the Greyhound Bus Stop near McDonald's be helpful for customers?
Customers can use the nearby Greyhound Bus Stop located right at McDonald's as convenient transport access when visiting or leaving the restaurant.
What nearby medical facilities are close to this McDonald's?
Nearby medical services include Sheldon, Todd, OD - Prineville Eye Doctor, Miracle-Ear hearing aid provider, and Imagine Freedom health center, useful for customers seeking healthcare before or after meals.
Which nearby gas stations can customers visit along with McDonald's?
Customers can find the 76 Gas Station and Sinclair Gas Station close to McDonald's for fueling vehicles conveniently during their visit.