McDonald's

3.5
1278 reviews
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Business Details

498 W 3rd St, Prineville, OR
97754, United States
(541) 447-2571
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
498 W 3rd St, Prineville, OR
97754, United States

Hours

Reviews

3.5
1,278 reviews
5 stars
416
4 stars
282
3 stars
278
2 stars
104
1 star
198

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, ranging from friendly and helpful staff to rude and dismissive interactions.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and inconsistent pricing.

Wait Times

Numerous reviews highlighted long wait times for food, both in the drive-thru and inside the restaurant.

Food Quality

There are complaints about food quality, including cold items, poorly made burgers, and inconsistent freshness.

Cleanliness

Several customers noted cleanliness issues, particularly in the restroom and dining areas.
  • DJ
    Delaney Jane
    Dec 5, 2025
    1.0
    Waited in the curbside pick up for over 25 minutes so I called and asked what was going on and got laughed at and told that they don’t have anyone to bring me my food. I was asking if I could just come grab it when the lady hung up on me. Absolutely not friendly and awful customer service.
  • MK
    Mike Knox
    Nov 29, 2025
    4.0
    Mickey deezs
  • BD
    B D
    Nov 18, 2025
    1.0
    I stop in once in a while and get the same thing , 2 Mcdoubles with extra pickle . And for some reason I was charged $16.00 and another time its $4.78 ect.. And by "extra pickle " I don't mean " 1 " little pickle slice added to the 2 that are on them .. There's a couple employees at the window that are great and the others its as if you're interrupting them and they don't wanna be there . Just my 2cents
  • JR
    Jessica Rodgers
    Nov 2, 2025
    1.0
    Took the girls a half hour to make a frappe and 1 medium hot coffee we doordashing and the doordash order was done before my order and we had placed our coffee orders before the.doordash order come on prinvill.step.it up seriously a bad weekend came to see my aunt for a visit and we had no good experience in this town
  • AP
    Abigail Partlow
    Oct 13, 2025
    5.0
    I had trouble with the kiosk ordering system and the woman at the counter was able to help me quickly and kindly. Great service!
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Frequently Asked Questions About McDonald's

What are the opening hours for dining inside McDonald's at 498 W 3rd St, Prineville?

McDonald's offers dine-in service daily from 5:00 AM to 10:00 PM.

When is the McDonald's drive-through service available?

The drive-through is open every day from 5:00 AM until midnight (12:00 AM).